[Hiring] Director, Corporate Communications @Humana

Role Description

Humana is seeking a strategic, experienced communications leader to serve as Director, Executive Visibility and Reputation, supporting our clinical leaders. You will lead the strategy and execution of a comprehensive executive visibility program designed to strengthen the external presence, credibility, and influence of Humana's clinical leaders.

You will help elevate Humana's voice in conversations shaping the future of healthcare, position our clinical leaders as trusted experts on healthcare quality, patient outcomes, clinical innovation and excellence, and health policy.

As a member of the Corporate Communications leadership team, you will partner across the organization to build integrated communications strategies that advance enterprise priorities, strengthen Humana's reputation, and reinforce trust among patients/members, healthcare providers, policymakers, investors, media, and other key stakeholders.

You will serve as a trusted advisor, helping shape how leaders contribute to high-profile external and internal moments while translating complex healthcare topics into compelling, accessible narratives.

Key Responsibilities

• Executive Visibility Strategy
  • Define and lead a comprehensive executive visibility strategy aligned with Humana's clinical priorities, healthcare leadership agenda, and enterprise reputation goals.
  • Develop and evolve the Chief Medical Officer's external narrative, ensuring a clear, credible, and differentiated voice across media, industry forums, social channels, and stakeholder engagements.
  • Identify and activate high-impact opportunities to position the CMO and other clinical leaders as experts on healthcare quality, patient outcomes, clinical innovation, population health, and public policy.
  • Counsel and prepare executives for media interviews, industry conferences, speaking engagements, investor events, policy discussions, and other strategic external forums.
• Thought Leadership & Content Development
  • Lead the creation of executive-level content, including speeches, keynote presentations, LinkedIn content, op-eds, bylines, talking points, articles, and thought leadership platforms.
  • Translate complex clinical, scientific, regulatory, and healthcare policy topics into clear, relevant, and compelling communications.
  • Develop proactive thought leadership programs tied to emerging healthcare trends, clinical excellence, innovation, and issues impacting patients, providers, and communities.
  • Curate a diverse mix of content formats, including videos, articles, presentations, and digital content tailored to priority audiences and platforms.
• Strategic Partnership & Reputation Management
  • Partner closely within comms and across other departments to ensure alignment and consistency across channels.
  • Integrate executive visibility into enterprise initiatives, advocacy priorities, major announcements, and key business milestones.
  • Monitor healthcare, policy, and industry trends to identify timely visibility opportunities and emerging reputation risks.
  • Serve as a strategic communications advisor to senior clinical leaders and key stakeholders across the enterprise.
• Measurement & Program Management
  • Leverage insights, analytics, and stakeholder feedback to inform strategy and optimize performance.
  • Establish and track key performance indicators related to thought leadership, media visibility, audience engagement, sentiment, and reputational impact.
  • Provide regular reporting and actionable recommendations to improve visibility and influence.
  • Manage external agency partners and internal resources to deliver high-quality, timely communications.
  • Foster strong, trusted relationships with executive stakeholders and cross-functional partners to ensure alignment and operational excellence.

Qualifications

• Strategic thinker with strong business and healthcare acumen and the ability to connect communications efforts to enterprise and reputational outcomes.
• Exceptional storyteller with the ability to simplify complex clinical, scientific, and policy topics for a wide range of audiences.
• Skilled at influencing, advising, and building trust with senior executives and physician leaders.
• Strong understanding of the healthcare, policy, and media landscape.
• Data-driven mindset focused on measurable outcomes and continuous improvement.
• Ability to operate with agility, discretion, and sound judgment in a fast-paced, highly visible environment.
• Commitment to fostering an open, inclusive, and diverse culture at Humana.

Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, Healthcare Administration, Public Policy, or a related field.
• 10+ years of communications experience, with demonstrated success developing and executing executive visibility, thought leadership, media relations, or reputation management strategies.
• Experience supporting C-suite executives and developing executive-level communications.
• Exceptional writing, storytelling, and content development skills, including speeches, thought leadership, media preparation, and external communications.
• Experience managing complex stakeholder relationships and influencing across matrixed organizations.
• Advanced proficiency in Microsoft 365, including Teams and SharePoint.

Preferred Qualifications

• Experience supporting physician executives, chief medical officers, or other senior healthcare leaders.
• Experience in healthcare, health services, public policy, life sciences, or another highly regulated industry.
• Strong understanding of healthcare quality, patient outcomes, public health, healthcare policy, or clinical innovation.
• Experience developing thought leadership programs for senior executives.
• Experience and comfort using AI-enabled communications tools and platforms.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities supporting whole-person well-being.

Additional Information

• This role is fully remote.
• Domestic travel up to 10% may be required.
• Work at Home Requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40.
• Pay Range: $168,000 - $231,000 per year, eligible for a bonus incentive plan based on company and/or individual performance.