[Hiring] Corporate Communications Manager @Zillow

Role Description

This Corporate Communications Manager specializes in litigation, policy and regulatory communications and develops and executes strategic initiatives that strengthen Zillow's reputation and relationships with key external stakeholders. In this role, you will serve as the communications lead for litigation, regulatory, and other legal risk matters, and for communications that support Zillow's public policy priorities.

This is a highly strategic individual contributor role that requires sound judgment, strong executive presence, and the ability to operate with autonomy in complex, fast-moving environments.

What You’ll Do:

• Own litigation and regulatory communications end-to-end.
• Lead communications that support Zillow's public policy priorities.
• Serve as a trusted strategic partner to Legal and the C-suite.
• Manage media relationships in a specialized, high-stakes context.
• Craft clear, compelling content.
• Drive cross-functional projects with rigor and clarity.
• Support crisis communications and protect Zillow's reputation.
• Monitor, adapt, and apply.
• Represent Comms in cross-functional forums.

Qualifications

• Deep experience in media relations and managing sensitive, high-stakes communications.
• Exceptional writer and verbal communicator.
• Confident and credible presence in rooms with senior leadership.
• Ability to operate well with ambiguity and competing priorities.
• Understanding of how legal, policy and communications strategy intersect.
• "No job is too small" attitude.
• Generous in sharing feedback and seeking it out.
• Systematic thinking about work connections to team and company goals.

Requirements

• Bachelor's degree and 6–9 years of communications experience, with significant focus on media relations.
• Demonstrated experience managing sensitive, high-stakes communications in a legal, litigation, regulatory or crisis context.
• Proven ability to work directly with and influence senior leadership and legal counsel.
• Track record of owning complex cross-functional projects with minimal oversight.
• Outstanding written and verbal communication skills, with a portfolio that may include statements, op-eds, speeches, press releases and social content.
• Willingness to travel up to 25% and occasionally work outside standard hours for business or crisis needs.

Benefits

• Competitive base salary.
• Eligible for equity awards based on factors such as experience, performance and location.
• Employees will not be paid below the salary threshold for exempt employees in the state where they reside.

Company Description

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.