[Hiring] Communications Coordinator @Kingston Community Health Centres

Role Description

The Communications Coordinator supports the overall communications function at FLA OHT, reporting directly to the Executive Lead. Responsibilities include:

• Creating and editing content for FLA OHT communication channels.
• Ensuring consistent branding standards across all internal and external communications platforms and media.

Key Responsibilities

• External Communications & Engagement:
  • Support the development of FLA OHT bi-monthly newsletters: draft story ideas, conduct interviews, write, edit, and coordinate internal reviews and translation, publish and distribute using newsletter tools (Constant Contact).
  • Build audience-focused, story-driven content that highlights progress, impact, and collaboration.
  • Support content on the FLA OHT website, including content creation and updates, and events listings.
  • Develop and administer the FLA OHT social media strategy, including managing a social media content calendar and tracking performance metrics.
  • Develop media releases, online stories, key messages, and other communications materials.
  • Support translation coordination for bilingual (English/French) materials.
  • Create, review and update promotional materials (flyers, digital materials, forms, etc.).
  • Support the implementation of community and partner engagement strategies.
  • Support the planning and execution of project-based communications campaigns.
  • Create visually engaging materials in Canva, such as posters, infographics, and slide decks.
• Internal Communications & Engagement:
  • Prepare and support internal (partner) communication pathways.
  • Prepare and assist with presentations.
  • Collaborate with team members and partners to promote events and activities.
• Additional Communication Responsibilities:
  • Participate in working group meetings.
  • Coordinate with internal and external partners to gather stories, approvals, and visuals.
  • Support processes related to communications improvements.
  • Ensure communications are congruent with AODA principles.
  • Support report writing and other organization-wide activities.
  • Develop communications reports, as directed.

Organizational Responsibilities

• Comply with all relevant legislation and KCHC policies, including privacy laws.
• Commit to understanding the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs).
• Demonstrate an ongoing commitment to Equity, Diversity, Inclusion, Indigenization, and Accessibility (EDIIA).
• Support consistent application and development of KCHC policies and procedures.
• Support KCHC’s student and volunteer placement programs.
• Promote awareness of and participation in KCHC activities.
• Demonstrate commitment to continuous learning and quality improvement.
• Perform other temporary duties as required.

Qualifications

• Relevant post-secondary diploma or degree in a relevant discipline (e.g., Communications, Marketing, Journalism, Public Relations, Digital Media).
• Minimum three years of work experience demonstrating skills applicable to the position.
• Willingness to become familiar with FLA OHT, its programs, and current communications activities.
• Experience writing, editing, designing, and disseminating high-quality content for publication.
• Excellent and versatile writing skills; familiarity with Canadian Press style and plain language guidelines.
• Experience updating websites and using social media as a communications tool.
• Experience with media relations.
• Understanding of health system communications or public sector work (asset).

Knowledge, Skills and Abilities

• Self-starter with high levels of organization, attention to detail, and time management.
• Experience with graphic design, layout, clear language, and infographics (asset).
• Ability to work cooperatively and communicate well in a team-based environment.
• Excellent written and digital communication skills; French language is an asset.
• Competence with MS Office programs, including Word, PowerPoint, and Outlook.
• Awareness of provincial and federal privacy regulations and FLA OHT policies.
• Demonstrated commitment to continuous learning and quality improvement.
• Demonstrated ability to attend work regularly.

Other Requirements

• Current and satisfactory Criminal and Vulnerable Persons Check.
• Ability to attend meetings and events in Kingston and Napanee, as required.
• Located in and eligible to work in Ontario.
• French language is an asset.