[Hiring] Senior Partnerships Manager @Casap

Role Description

Casap's partner ecosystem is becoming a critical growth channel. We're hiring a Senior Partner Manager to independently own a portfolio of important distribution and platform partners and turn those relationships into pipeline and revenue.

Partner-sourced growth is the outcome. Deep integrations and credibility in market are what make it possible. Together they form the three pillars of our partnership program: distribution, integrations, and brand credibility.

This role sits between Partner Manager and Director. It is a senior individual contributor seat with substantial autonomy across your portfolio, aligned closely with the Head of Partnerships on strategy, major negotiations, executive escalations, and resource decisions.

You'll be equally comfortable leading an executive partner conversation and reconciling a revenue-share report. Consistent results here lead to broader portfolio ownership and Director-level scope.

What You'll Do

• Distribution and Partner Growth:
  • Independently own a portfolio of strategic distribution and platform partners.
  • Build multi-threaded relationships across executive, sales, product, implementation, marketing, and operations stakeholders.
  • Develop and execute joint plans, run business reviews, lead partner enablement, and find opportunities to expand mutual value.
  • Own partner-sourced and partner-influenced pipeline within your portfolio.
  • Lead difficult partner conversations and routine escalations.
  • Lead selected new-partnership workstreams alongside the Head of Partnerships.
• Integrations:
  • Own cross-functional coordination of partner integrations and go-lives from initial scoping through launch.
  • Remove blockers before they become delays.
  • Represent partner context in Product, Engineering, and Implementation discussions.
• Brand and Credibility:
  • Develop co-marketing with partners: case studies, announcements, webinars, campaigns, enablement materials, and industry events.
  • Work with Marketing and partner teams to turn customer results into credible market proof.
• Partner Operations:
  • Own the operating cadence for your portfolio: CRM hygiene, pipeline reporting, partner submissions, revenue-share data, payout coordination, dashboards, and business reviews.
  • Define and track partner-health indicators.
  • Turn recurring work into scalable workflows, playbooks, templates, and operating standards.

What Success Looks Like

• Assigned partners operating from clear joint plans and business reviews.
• Partner-sourced and partner-influenced opportunities created, tracked, and advanced consistently.
• Priority integrations launching against committed plans.
• Partner reporting, submissions, revenue-share processes, and recurring operating cadences running accurately and predictably.
• You become a trusted leader to partners and the credible voice of partner context internally.

Qualifications

• 5+ years of relevant experience in partnerships, channel management, business development, strategic account management, or another role with direct ownership of complex B2B relationships.
• Evidence of independently managing and growing external partnerships.
• Commercial fluency across joint go-to-market, referrals, co-selling, enablement, pipeline creation, partner economics, and renewals.
• The presence to lead senior partner conversations and work through difficult situations.
• A track record of building processes, playbooks, reporting, and CRM discipline.
• Exceptional written and verbal communication.

How You Work

• You have a strong bias toward action.
• You're equally willing to lead an executive meeting and work through detailed partner data.
• You are persistent and resourceful when progress takes repeated coordination.
• You ask for direct feedback and change quickly once you have it.

Nice to Have

• Experience managing referral, reseller, platform, or technology partners.
• Experience with banks, credit unions, fintechs, payments companies, or other regulated industries.
• Familiarity with disputes, chargebacks, first-party fraud, or Reg E/Z workflows.
• Familiarity with HubSpot or a similar CRM and reporting stack.