[Hiring] Senior Deal Manager @Atlassian

Role Description

This is a remote position reporting to the Manager of the Strategic Sales segment in Deal Desk AMER. You will support the “high value” enterprise deal lifecycle for our most strategic accounts and complex transactions.

• Own strategic deal structuring and modeling to balance customer outcomes with Atlassian’s commercial, risk and revenue goals.
• Provide high-impact strategic deal advisory support to sales, finance and legal – shaping deal approach, scenario modeling, and trade-off frameworks for complex opportunities.
• Become an expert on Atlassian's commercial capabilities and methodologies: quoting, pricing models, product and packaging strategy, commercial term structures, contracts, and all associated systems & tooling.
• Build trusted advisor relationships with Account Executives, sales leaders and other stakeholders, guiding them through deal options, trade‑offs and negotiation strategies.
• Participate in cross-functional initiatives to enhance Atlassian’s deal strategy and lead‑to‑cash processes (e.g., scalable contracting patterns, playbooks for strategic deal types, deal review forums).
• Operationalize new products and packaging/pricing changes in partnership with product management, business strategy and revenue operations, ensuring they are “deal‑ready” for the field.
• Ensure all client-facing commercial documents and proposals align with internal policies and external regulations (e.g., GDPR, revenue recognition, SOX) while enabling pragmatic, customer‑centric solutions.
• Mentor and coach junior team members, elevating the team’s capability in deal structuring, modelling and stakeholder management.

Qualifications

• At least five years of experience at a B2B SaaS company in Deal Desk, Deal Strategy, Enterprise Deal Management, or Revenue Operations, with a focus on complex, non‑standard / strategic deals.
• Demonstrated experience directly supporting sales on deal shaping/structuring, terms negotiations, financial modelling and risk optimization on large, complex contracts.
• Proven track record of working with senior sales, finance, and legal stakeholders to drive alignment on deal strategy, trade‑offs and approval paths.
• Experience developing and scaling playbooks (contractual conditions, financial concessions, commercial guardrails, and operational considerations) for strategic or high‑value customer motions.

Requirements

• BS/BA in Business, Economics, Finance, Operations or a related discipline.
• Knowledge of CPQ/QTC technology solutions and core GTM systems such as Salesforce, Oracle Fusion, NetSuite, JIRA, Confluence, DocuSign, and Cloud marketplaces.
• Experience establishing and operating governance practices for strategic deal reviews – including deal structure assessments, risk‑adjusted return evaluations, and executive/functional stakeholder alignment.
• Proficient in Excel, including building and interpreting contract pricing and scenario models (e.g., ramps, dual licensing, multi‑year constructs, complex discounting).
• Ability to distinguish and prioritize strategic work over purely operational tasks, and to design processes or enablement that reduce reliance on ad‑hoc operational support.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Our offerings include health and wellbeing resources, paid volunteer days, and so much more.