[Hiring] Salesforce Business Analyst @Altus Group

Role Description

Reporting to the Director of Enterprise Business Applications, we are hiring a Salesforce Business Analyst. As our new Salesforce Business Analyst, you will:

• Translate business needs into Salesforce solutions.
• Shape and support solution delivery.
• Improve processes and data quality.
• Support testing and adoption.

Qualifications

• The business analysis skills: Ability to work with stakeholders to understand business needs and translate requirements into clear user stories and solution specifications.
• The Salesforce knowledge: Understanding of Salesforce functionality, including standard and custom objects, relationships, reports, dashboards, automation, and access controls.
• The delivery experience: Experience supporting solution delivery through testing, validation, and implementation.
• The communication and collaboration skills: Ability to build relationships with stakeholders and explain technical concepts clearly.
• A Salesforce Business Analyst or Administrator certification is considered an asset.

Requirements

• Experience working across Salesforce capabilities, including Sales Cloud, Marketing Cloud, and Revenue Cloud.
• Ability to analyze workflows, identify gaps and inefficiencies, and implement changes.
• Experience in planning and coordinating user acceptance testing.

Benefits

• Competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.
• Investment in professional learning through the Altus Intelligence Academy, offering over 150,000 hours of learning content.
• Flexible work model that aligns work location to the needs of the tasks.
• Commitment to fostering an inclusive work environment.