[Hiring] Protection Business Development Manager @Quilter

Role Description

The Protection Business Development Manager is a specialist role within the Mortgage & Protection Relationship Management Team. The team works in partnership with firms and advisers to help them build stronger, more sustainable businesses that deliver positive customer outcomes.

• Build trusted partnerships with firms to create measurable impact.
• Combine commercial insight, constructive challenge, problem solving, and collaboration.
• Identify opportunities to improve protection performance, adviser capability, and the consistency and quality of protection conversations.
• Use insight, data, and industry expertise to understand barriers to protection growth.
• Develop focused interventions that create measurable and sustainable improvement.
• Design and deliver engaging development activities for defined adviser audiences, including workshops, webinars, campaigns, coaching, and tailored firm support.
• Ensure learning translates into changed adviser behaviour, improved customer outcomes, and quality protection growth.
• Work with Relationship Managers to secure principal-level commitment and establish measures of success.
• Take ownership of activity from initial diagnosis through to delivery, follow-up, and evaluation.
• Contribute to the ongoing development of Quilter’s protection proposition.
• Share knowledge and best practices across the Relationship Management Team and wider Distribution function.
• Primarily home-based, with travel required for firm meetings, events, and development sessions.

Qualifications

• Strong knowledge of the UK protection market, including customer needs, advice considerations, products, underwriting, and provider propositions.
• Experience in protection business development, adviser development, sales management, training, or a related role.
• Ability to diagnose underlying causes of performance or capability gaps and translate insight into focused action.
• Consultative and coaching-led approach, with confidence to challenge constructively and influence positive change.
• Strong facilitation and presentation skills across face-to-face and virtual environments.
• Ability to engage effectively at both principal and adviser level.
• Commercial mindset, balanced with a clear commitment to advice quality, Consumer Duty, and positive customer outcomes.
• Experience of using management information, feedback, and market insight to prioritise activity and measure impact.
• Strong planning and organisational skills, with the ability to manage several interventions and stakeholder groups.
• Collaborative approach and ability to connect firms with relevant expertise, solutions, and colleagues across Quilter.
• Personal ownership, resilience, and motivation to move situations forward.
• Ability to maintain accurate records and provide clear evidence of activity, outcomes, emerging risks, and agreed next steps.
• A relevant mortgage or protection qualification, such as CeMAP, or willingness to work towards an appropriate qualification.

Requirements

• Strong experience of the mortgage and protection market.
• Genuine commitment to improving the quality and consistency of protection advice.
• Comfortable working with firm principals and advisers, building credibility quickly.
• Ability to move conversations beyond product knowledge.

Benefits

• Holiday: 182 hours (26 days).
• Quilter Incentive Scheme: All employees are eligible to participate in the incentive scheme.
• Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
• Private Medical Insurance: Single cover as standard with options to increase cover.
• Life Assurance: 4x your salary.
• Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
• Healthcare Cash Plan: Jersey employees only.