[Hiring] Payments & Embedded Fintech Partnerships Director @8am

Role Description

You will own a named portfolio of large, multinational partners foundational to our payments business and be the accountable owner for each relationship, building the operating rhythm that drives measurable growth, revenue, and product impact. You will also own 8am’s embedded finance and fintech product agenda — including outgoing payments, capital lending, and credit products — driving them from strategy through launch in partnership with Product and Engineering.

This is a senior strategic individual contributor role with high visibility across 8am’s executive team, spanning both external partner relationships and internal fintech product initiatives. You’ll be the face of 8am to your partners, the owner of 8am’s embedded finance and fintech roadmap, and the internal quarterback who aligns Product, Engineering, Operations, Finance, Marketing, Legal, Risk, Compliance, and other cross-functional teams behind a shared partner strategy.

Qualifications

• 10–12+ years of progressive experience in strategic partnerships, business development, or commercial partner management in payments, embedded finance, or a related high-growth technology environment, including experience operating at a senior/Director level.
• Demonstrated experience owning relationships with large, multinational payments companies including one or more of: card networks, acquirers/processors, issuer-processors, BNPL or embedded finance providers, sponsor banks, etc.
• Experience with embedded finance, lending, or credit products — such as BNPL, working capital or capital lending, card issuing, or credit underwriting — including partnering with Risk, Compliance, and Legal to launch new regulated financial products, strongly preferred.
• Proven track record of leading complex commercial negotiations end-to-end and delivering measurable growth, revenue, and cost outcomes through partnerships — expanding scope, restructuring economics, and turning partner relationships into measurable product and growth wins.
• Strong commercial instincts and comfort with financial models — able to read a partner P&L impact, pressure-test interchange and revenue-share economics, and structure incentive deals in partnership with Finance.
• Strong cross-functional leadership and the ability to influence partners and internal stakeholders at all levels.
• Excellent written and verbal communication — able to move from a working session with engineers to a QBR with a partner’s SVP without missing a beat.
• Highly autonomous, organized, and outcome-driven — comfortable operating in ambiguous, fast-changing environments with a strong sense of ownership and urgency.
• Experience with Salesforce, Slack, Tableau or Sigma, and modern AI/productivity tools.
• Bachelor’s degree in Business, Economics, Finance, or a related field; advanced degree a plus.
• Willingness to travel periodically (~20%) for partner meetings, on-sites, summits, and industry events.
• Legal and/or Accounting industry experience is a plus.
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Requirements

• Own and grow a portfolio of NAPI+ partners — serving as the single accountable owner for strategy, commercial outcomes, escalations, and internal/external alignment across partners such as Adyen, Affirm, Visa, sponsor banks, and other critical third parties.
• Own and scale 8am’s embedded finance and fintech product initiatives — including outgoing payments, capital lending, and credit products — as the accountable owner for strategy, roadmap, and cross-functional delivery, partnering closely with Product, Engineering, Risk, and Compliance to bring new financial capabilities to market.
• Establish a world-class engagement model — architect the overarching strategy, commercial roadmaps, and QBR rhythms. Define collaborative objectives, executive reporting, and streamlined escalation protocols while fostering deep, multi-level stakeholder connectivity to accelerate partnership momentum.
• Negotiate and execute commercial agreements — including new deals, renewals, amendments, and incentive structures. Partner with Legal, Finance, and others to land economics that meaningfully improve 8am volume growth, unit economics, and unlock new capabilities.
• Drive coordinated cross-functional execution — design, advocate, and ensure partner-driven initiatives are prioritized, resourced, and delivered on plan.
• Identify and unlock new commercial and product opportunities within existing partnerships — new payment methods, fraud/risk capabilities, co-marketing, and joint go-to-market motions — and drive them from idea to launch.
• Build executive-level visibility and trust with partner leadership through top-to-top engagement, joint planning, and a consistent communication cadence.
• Measure and report on partnership performance — build the scorecards, dashboards, and operating reviews that give 8am leadership a clear view of partner health, risks, and opportunities.
• Anticipate and manage through critical events — proactively mitigate risks to core revenue streams.
• Elevate 8am’s market position through alignment with global payment leaders and joint marketing, PR, and industry visibility opportunities.

Benefits

• Health Insurance Coverage: A variety of medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees.
• Financial perks: Competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.