[Hiring] MSP Business Systems Consultant @ProVal Technologies

Role Description

We are seeking a skilled Business Consultant with a strong background in MSP operations and tool ecosystems, such as ConnectWise, Autotask, Kaseya, and other industry-standard platforms. This role is client-facing and critical to advising MSPs on best practices, optimizing tools, and managing system integrations—especially in M&A scenarios.

• Advise MSP clients on operational best practices across service desk, billing, ticketing, reporting, and sales workflows
• Assess current processes and tool usage to identify gaps or inefficiencies
• Provide expertise on tools such as ConnectWise Manage, Sell, QuickBooks, Autotask, Kaseya BMS, and HaloPSA
• Support setup, optimization, workflow design, and reporting configuration within MSP tools
• Lead tool and system integrations during mergers and acquisitions
• Guide clients through data migration, process alignment, and consolidation strategies
• Conduct training sessions for client teams to ensure proper tool usage and adoption
• Serve as a trusted advisor for clients undergoing organizational and technical change

Qualifications

• 5+ years of working within or consulting for MSPs
• Deep understanding of MSP tools, especially ConnectWise
• Experience in M&A environments with a focus on tool/system integrations
• Strong analytical and problem-solving skills
• Excellent communication and client relationship skills
• Ability to translate business needs into technical solutions

Requirements

• Salary Range: $100,000 - $150,000 annually
• Job Type: Full-time, Remote
• Fully remote position, with a preference for hybrid availability if you're local to Altamonte Springs, FL (within 50 miles)

Benefits

• Great Team Culture
• Remote Position
• Unlimited Paid Time Off
• Opportunity for Growth and Advancement Including Certifications
• Health and Dental Coverage
• 401k with Company Match