[Hiring] Director of Practice Development @DMA - DuCharme, McMillen & Associates, Inc.

Role Description

The Director of Practice Development (DPD) is a senior-level business development professional responsible for expanding DMA’s market share in key tax practice areas. This role manages a portfolio of client and prospect accounts, drives strategic growth initiatives, and serves as a trusted advisor to clients. The DPD collaborates closely with internal service teams and executive leadership to identify opportunities, deliver tailored solutions, and ensure client satisfaction.

• Develop and execute strategic business development plans to drive revenue growth and expand market presence.
• Manage a large portfolio of client and prospect accounts, serving as a strategic account manager and relationship lead.
• Actively prospect and pursue new business opportunities through research, networking, and outreach, identifying potential clients and aligning DMA’s services to their needs.
• Participate in internal strategy, education, and planning meetings to improve business development processes and outcomes.
• Collaborate with service line leaders, marketing, and executive leadership to align business development strategies with organizational goals.
• Coach, mentor, and develop Practice Development team members, providing ongoing guidance, feedback, and support to build consulting, business development, and client‑engagement capabilities across the team.
• Identify and understand client and prospect tax issues, challenges, and goals to align DMA’s services accordingly.
• Create compelling written communications (SOWs and proposals) that articulate client needs and DMA’s value proposition.
• Lead or participate in internal strategy, education, and planning meetings to enhance business development effectiveness.
• Work with legal counsel during contract negotiations and ensure compliance with internal processes.
• Maintain accurate and timely updates in CRM systems and communicate key developments with internal stakeholders.
• Provide high-quality project and relationship management to ensure client satisfaction and retention.
• Approximately 90% of this role is focused on sales-driven activities, while the remaining 10% supports the broader Business Development team through collaborative tasks and initiatives.
• After a typical development period of approximately two years, the Director is expected to consistently generate $3–5 million in annual production through new business development and account expansion efforts.

Qualifications

• Bachelor’s degree in Business, Marketing, Accounting, or a related field required.
• 4-5 years of professional business development experience, preferably in tax, financial, or consulting services, including 1+ years in a leadership role.
• Demonstrated success in managing client relationships and driving revenue growth.
• Strong knowledge of CRM systems, sales KPIs, and pipeline management.
• Familiarity with tax law concepts and the ability to translate client needs into tailored solutions.
• Proven ability to develop internal relationships and collaborate cross-functionally.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical thinking, initiative, and attention to detail.
• Effective organizational leadership and time management skills.
• Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce).

Requirements

• Work Schedule: Regular, 40 hours/week.
• Travel: Up to 35% travel required.
• Physical Activity: Prolonged periods of sitting and computer use.
• Ability to hear, understand, and distinguish speech and sounds.
• Frequent repetitive motions with hands.

Benefits

• 2026 Great Places to Work Certified.
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation).
• Company paid parental leave.
• Generous time off package.
• Multiple benefit plans, eligibility begins on day one of employment.
• Culturally focused on work/life balance, and the overall wellness of our employees.