[Hiring] Director Business Transformation @Sedgwick

Role Description

The Business Transformation Director leads enterprise or business unit–wide transformation programs, shaping strategy and ensuring cross-functional alignment and execution. The Director owns transformation outcomes that materially impact growth, efficiency, and customer experience through AI-enabled operating models.

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
• Shapes transformation strategy and translates enterprise priorities into executable roadmaps.
• Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.
• Partners with VPs and executive leaders to align priorities, resources, and outcomes.
• Establishes enterprise-level governance, success metrics, and benefit realization frameworks.
• Drives cultural adoption of data-driven decision-making and continuous improvement.
• Ensures transformation outcomes are embedded into operating models.
• Serves as a trusted advisor with executive presence and strategic insight.

Qualifications

• Master's degree from an accredited college or university preferred.
• Certifications related to business transformation and/or AI preferred.
• Ten (10+) years of experience leading large-scale business transformation initiatives or equivalent combination of education and experience required.
• Executive presence, enterprise thinking, and strong change leadership skills.
• Demonstrated practice of leveraging AI tools to accelerate personal delivery.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong time management and organizational skills.
• Proven management/leadership skills.
• Ability to create and complete comprehensive, accurate and constructive written reports.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Requirements

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion.
• Ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Computer keyboarding, travel as required.
• Hearing, vision and talking.

Company Description

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.