[Hiring] Business Development Operations Assistant @Natural Elements Painting & Repair

Role Description

We are looking for a highly organized, detail-oriented Business Development Operations Assistant to support our business development, CRM management, lead generation, outreach, and administrative operations. This is not a social media posting or marketing design position. The primary focus of this role is business development operations, CRM management, LinkedIn prospecting, lead generation, and follow-up coordination.

This role is critical in keeping our sales pipeline organized, improving and updating our CRM business development pipeline functionality, supporting lead generation efforts, improving follow-up consistency, and ensuring business development activities are executed on time and accurately.

You will work directly with leadership to help manage and improve Pipedrive, research and hunt for new leads on LinkedIn, assist with managing the lead generation and follow-up process, support outreach campaigns, and maintain accurate data across systems. This is a fast-paced, remote role that requires strong structure, excellent communication skills, and the ability to manage multiple priorities independently.

Key Responsibilities

• Business Development & CRM (Pipedrive)
  • Manage and maintain the BD pipeline in Pipedrive with accurate, up-to-date information
  • Help update and improve CRM business development pipeline functionality and organization
  • Track all follow-ups, next steps, and deal activity
  • Ensure every opportunity has proper notes, stages, and status updates
  • Support lead tracking, referral tracking, and pipeline reporting
  • Identify and help create new business development opportunities
  • Assist leadership with maintaining an efficient and consistent lead management process
• Lead Generation & Outreach Support
  • Research and identify commercial prospects, referral partners, and decision-makers
  • Hunt for and identify new business leads through LinkedIn and other prospecting resources
  • Assist with managing LinkedIn prospecting, lead tracking, and follow-up activities
  • Manage repeatable BD campaigns, such as customer reactivation, seasonal outreach, and referrals
  • Conduct commercial prospect research and build and maintain targeted contact lists
  • Assist in coordinating follow-ups with past clients and prospects
• Business Development & Campaign Support
  • Assist with email campaigns in Pipedrive
  • Support preparation of BD emails, basic copy, presentations, and outreach materials
  • Help maintain customer-facing materials, files, and business development resources
  • Support occasional website or business content updates as needed
  • Coordinate with outside vendors when necessary
  • Track campaign execution and reporting results
• Administrative Support
  • Maintain organized CRM, spreadsheets, and internal documentation
  • Support reporting for weekly meetings and leadership updates
  • Help track action items and ensure follow-through on tasks
  • Assist with general data entry and system updates

Qualifications

• Highest-level English communication skills required (written and spoken)
• Strong attention to detail and organizational skills
• Experience with CRM systems (Pipedrive preferred)
• Comfortable with Google Workspace (Docs, Sheets, Gmail, Drive)
• Strong follow-up discipline and reliability
• Ability to work independently in a remote environment
• Strong research and problem-solving skills
• Comfortable researching and identifying prospects through LinkedIn
• Must be available to work EST business hours
• Reliable computer and high-speed internet connection

Preferred Experience

• Business development, sales support, or operations experience, preferably B2B focused
• Experience with LinkedIn Sales Navigator, LinkedIn prospecting, or other lead research tools
• Experience managing or improving CRM pipelines and business development workflows
• Experience supporting service-based or construction-related businesses

Schedule

• Part-time: up to 20 hours per week
• Must be available during EST business hours
• Flexible scheduling within agreed working window
• Occasional meetings required

Compensation

• $7.00 - $9.00 per hour
• Based on experience, performance, and demonstrated ability

What Success Looks Like

• CRM pipeline is always accurate, organized, and up to date
• CRM business development functionality and workflows are continuously improved
• Leads and follow-ups are consistently tracked and completed
• New prospects are actively identified through LinkedIn and other research channels
• New business opportunities are actively created and supported
• Business development and outreach campaigns are executed on time
• Leadership has clear visibility into pipeline and BD activity

Why Join NEPR?

This role is ideal for someone who enjoys structure, ownership, research, and meaningful operational impact. You'll play a key role in helping drive business growth, improving systems, identifying new opportunities, and supporting a team that values accountability, learning, and continuous improvement.