[Hiring] Business Development Manager @UL Solutions

Role Description

Manages and coordinates on an industry basis with UL's larger customers over all related industries.

• Works on strategies with sales managers to generate revenue growth and achieve bookings goals.
• Responds effectively to urgent and sensitive customer issues.
• Develops and coordinates executive presentations and de-briefings.
• Assists industry leadership in the development of global account strategies, goals, and plans.
• Focuses on customer satisfaction, account growth, and expansion of services provided, sustaining customer loyalty for a group of key customers.
• May provide work direction to other employees in charge of specific customer accounts.
• Reads and follows the Underwriters Laboratories Code of Conduct and follows all physical and digital security practices.
• Performs other duties as directed.

Responsibilities

• Develop and execute the U.S. AI business strategy, identifying priority markets, applications, customers, and growth opportunities.
• Lead the introduction of new AI testing, assessment, certification, advisory, and assurance services in partnership with technical and operational teams.
• Build a robust business pipeline by developing strategic accounts, customer use cases, partnerships, and go-to-market plans.
• Engage regulators, including the FDA, to understand emerging expectations and position UL Solutions as a trusted technical and assurance partner.
• Build relationships with industry associations, standards organizations, technology companies, manufacturers, healthcare and medical-device organizations, and other ecosystem stakeholders.
• Collaborate across commercial, engineering, regulatory, marketing, and industry teams to translate customer needs into scalable offerings.
• Monitor AI technology, competitive, regulatory, and standards developments, and convert market intelligence into investment and business recommendations.
• Represent UL Solutions in customer discussions and industry forums as a credible voice on AI safety, performance, cybersecurity, compliance, and responsible deployment.

Qualifications

• Experience in business development, strategy, product or service management, or market development within AI, technology, healthcare, medical devices, testing and certification, or a related field.
• University Degree (Equivalent to Bachelors degree) in Business Administration, Engineering or related disciplines plus generally five years of experience in Business Development or eight years of experience in Marketing and/or Sales area with account management experience.
• A demonstrated ability to develop new markets and commercialize technical or professional services.
• Strong commercial judgment and the ability to translate technical and regulatory developments into customer value propositions.
• Demonstrated ability to negotiate, acquire, and manage high value customer accounts.
• Excellent communication, stakeholder-management, and executive-presentation skills, with the ability to lead through influence across a global organization.

Benefits

• Total Rewards: The estimated salary range for this position is $120,800 to $161,000 USD based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors.
• This position is eligible for annual bonus compensation with a target payout of 20% of the base salary.
• Health benefits such as medical, dental, and vision.
• Wellness benefits such as mental and financial health.
• Retirement savings (401K) commensurate with the standard rewards offered in each individual location or country.
• Paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours).