[Hiring] Business Development Manager @Joom

Role Description

Now we are looking for a Business Development Manager (EU) who will drive the growth of our merchant base and build strong, long-lasting partnerships across the European market.

• Identify and acquire high-potential European merchants to expand Joom Marketplace assortment, with a focus on sellers who can generate gross profit.
• Own the full merchant acquisition funnel: prioritize markets/segments, build sourcing channels, and systematically expand a network of e-commerce contacts.
• Run discovery and communication with prospects and new merchants: uncover needs, pitch Joom value, and handle objections.
• Lead negotiations and close deals to build profitable, long-term partnerships.
• Incubate new merchants from onboarding to first results: guide through key steps (listing, commercial terms, logistics/warehouses, documentation) and drive them to first sales.
• Collect merchant feedback and translate it into actionable input for internal teams (what blocks launch/sales, what improvements are needed).
• Track merchant/category performance and run optimization initiatives based on data.

Qualifications

• Experience in Key Account Management / Account Management / Business Development / Seller incubation in e-commerce, marketplaces, or retail.
• Strong understanding of the European e-commerce landscape and merchant needs; existing merchant network/contacts in Europe are a major plus.
• Proven ability to run negotiations, influence stakeholders, and close deals.
• Hands-on, structured approach to onboarding/incubation and driving merchants to measurable outcomes (first sales / first traction).
• Strong analytical skills: ability to interpret performance metrics and make data-driven decisions.
• Fluent English is required (German/French/Polish is a plus).
• Nice to have: fashion/retail background (e.g., sneakers, apparel); experience with Cainiao, Vignette, Luchan, or EU local warehouses; China-to-Europe e-commerce exposure (including Chinese candidates based in Europe).

Requirements

• Compensation package: base salary and performance-based bonuses.
• Remote work. Location: ideally remote in Europe; relocation to Lisbon is possible but not required.
• AI-first approach: licenses and access to a wide range of AI tools.
• Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia, and China, with opportunities for promotions, professional training, and English courses.
• Community & Engagement: annual team-building activities, knowledge-sharing workshops, and a strong sense of teamwork.