[Hiring] Business Development Coordinator @Nexus Communications

Role Description

You will support the engine room of business development at Nexus Communications - a Toronto-based employer branding and strategic communications consultancy working with enterprise clients. You will own our CRM, work as an integral part of our Business Development Team to generate demand among the hundreds of people who already know us, work with our team to convert that into meetings, and build the first drafts of the decks and proposals that follow.

• This is a key role on a sales team, but we are not expecting anyone to cold call - we don’t do it - but every list you touch is warm, and every name on it is an opening.
• You help decide who is worth the call, assist with creating the interest, support finding the need underneath it, work with others to determine the best times for following up while it still matters, and do the small unexpected things that make someone want to take the meeting.
• There is a lot of ground here for one person, and we cover it by working AI-forward. Claude and other AI tools is part of how we research, draft and keep pace - with a human in the loop on everything that leaves the building, staying aligned with our AI use policies and practices.
• You will report to our Business Development Strategist and work directly with our President, our Director of Talent Strategy and our VP, Operations - not three layers down from them. You will be mentored, and you will be in the room where decisions get made.

What you will own

• Demand generation: Targeted campaigns over email, LinkedIn and phone to our clients, our prospect lists and conference attendees - and the warm prospecting that turns a name into a conversation.
• Our CRM (Monday.com) – keeping it accurate, current, and the place we go to see where the pipeline actually stands.
• Follow-up that lands while it still matters - scheduling, agendas, key points, and the nudge when someone goes quiet.
• Targeted proposals: First-draft capabilities decks built to the need in front of you, turned into scopes of work in our proposal builder platform, then sent, tracked and chased.
• The conference cycle: Attendee lists go into our CRM on site, interactions get added and categorized, campaigns go out. We attend six to eight events a year in Canada and the US; you may join one or two.
• Our webinar series, end to end.

Qualifications

• Four or more years in something adjacent - business development, sales, recruitment, agency, marketing, consulting or communications.
• You are wired for sales: You understand how demand gets created, how a pipeline moves, and why a follow-up sent today beats a better one sent next week.
• Knowledge of and a real passion for HR, talent and culture: That is the world our clients live in.
• You can write a sales follow-up - by email or on LinkedIn - that sounds like a human being and gets a reply.
• You can take a messy set of ideas and turn it into a clear, persuasive deck aimed at a specific need.
• AI-forward, human in the loop: You already use AI to cover more ground than one person should be able to, and you know where it stops. Experience with Claude and other AI tools and platforms - including building Claude skills - is a real asset.
• Smart, ambitious and disciplined: You do not just thrive on structure, you create it where it does not exist.
• Outgoing without being showy, and collaborative by default - we are small, and nothing here gets done alone.

Requirements

• $75,000 to $85,000 in total earnings - a competitive base plus a performance component on things this role actually controls.
• Remote, with a preference for the Greater Toronto Area or Ottawa. Valid passport and eligibility to work in Canada and travel to the US.
• Business Development Coordinator is the posted title; the title you carry with clients may differ.

How to apply

• Please send a resume, though it is not only what we will decide on.
• We would also like you to send us a short self-shot video introducing yourself to our team, telling us about your experience and why you’d be a great fit for this role.
• Applications without this component will not be considered.
• In the video, you can also tell us about you and your passions, experience, something you organized, built or sold - and perhaps what you learned when it did not go to plan. These are the parts we will look at first.
• ONLY those submissions that follow these information guidelines will be considered.

Special Requirements & Accessibility

• Nexus Communications is committed to creating and maintaining an inclusive workplace.
• Interviews look different for everyone - if you have any accessibility needs or special requirements, let us know and we’ll do our best to accommodate.
• If submitting a video isn’t feasible due to accessibility considerations, please reach out and we’ll work with you to arrange an alternative format that allows you to fairly present your experience.