[Hiring] Associate Vice President - Strategic Relations @RailPros

Role Description

The Associate Vice President - Strategic Relations is responsible for managing the accounts of our valued freight railroad clients, and other geographically connected accounts for the company. The Associate Vice President - Strategic Relations will focus on growing our service offerings, particularly contract railroad flagging, engineering services, public project management, real estate permitting, and utility observation. This position also acts as a liaison between company executives and management and the management team of freight clients. The successful candidate must have established relationships with management-level peers at UPRR in the Engineering and Procurement functions.

Essential Duties & Responsibilities

• Create and execute a business plan to increase utilization of RailPros' services in the freight railroad market.
• Identify, develop, and maintain positive relationships with key account stakeholders at all levels within the assigned client(s).
• Maintain a high level of visibility in the field, meeting representatives at job sites and field offices.
• Identify areas for improvement in the customer experience and work with RailPros staff to align service, communication, and technology strategies to satisfy our Service Excellence goal.
• Identify revenue opportunities within the assigned client(s) and participate in creating solutions that align with our existing or new service offerings.
• Act as liaison for internal and external communications between client(s) and RailPros.
• Assist with developing new flagging projects and/or other service offerings, including but not limited to project development, internal and external communication, pilot programs and support and service issues.
• Coordinate and develop marketing and advertising campaigns geared toward client needs.
• Participate in creating and presenting marketing material to key client stakeholders.
• Assist with the identification and resolution of any service-related issues or concerns.
• Ensure reporting and communication is frequent and bi-directional between the client and RailPros teams.
• Attend industry events to attract new customers and strengthen relationships with current ones.
• Other duties as assigned or required to meet business needs.

Qualifications

• Established relationships with management-level peers at UPRR in the Engineering and Procurement functions.
• Deep understanding of UPRR engineering services, both internal and contracted.
• Demonstrated ability to manage multiple projects simultaneously.
• Excellent organizational skills.
• Must be proficient in the use of computers and email and other software commonly employed to develop presentations and promotional materials.
• Proven ability to exercise discretion in the handling of sensitive and/or confidential materials and information.
• Strong skills in presenting and delivering new concepts and methods.

Requirements

• At least 10 years of direct work experience with the Engineering and Procurement departments within UPRR or another Class I railroad and an excellent network within the company and the industry.

Preferred Education

• Bachelor’s degree in Engineering, Business Administration, or a related field.

Work Environment

• This position operates primarily within the client’s environment, such as job sites, client offices, customer events and on a limited basis at a RailPros facility.
• This position requires the ability to successfully complete all necessary training and exams required to be present on the client’s operating property.

Benefits

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
• Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
• Legal ID, Shield ID, Pet Insurance.
• Life & Disability Insurance: Employer-paid with additional voluntary options available.
• Retirement Savings: 401(k) plan with employer match.
• Paid Time Off (PTO): Generous paid time off.
• Wellness Programs: Access to various wellness initiatives and resources.
• Discount Programs: Exclusive discounts on products and services.
• Company Merchandise Allowance: Company-funded allowance for our online store.
• Health Savings Accounts (HSA): With employer match.
• Health Reimbursement Arrangement (HRA): Employer-funded.
• Flexible Spending Accounts (FSA): For dependent care expenses.
• Employee Assistance Programs (EAP): Support for personal and professional challenges.
• Professional Development: Opportunities for training and career growth.
• Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.