[Hiring] Staff AI Platform Engineer @NRG

Role Description

We are seeking a Staff AI Platform Engineer to build the shared product-integrity layer for customer-facing AI systems. This role will create the evaluation, observability, safety, and launch-readiness infrastructure needed to ship AI features with measurable quality, reliability, and customer impact. In this role, you will be responsible to:

• Build shared evaluation infrastructure for models, prompts, agents, and multimodal AI systems.
• Own golden datasets, regression suites, offline and online evals, and LLM-as-judge governance.
• Develop observability for model quality, latency, cost, drift, safety, and customer impact.
• Create launch-readiness gates for AI features across camera, agentic, personalization, multimodal, and energy products.
• Partner with Product, Analytics, Privacy, Security, and Engineering on trustworthy AI productization.
• Define reusable standards for AI quality, monitoring, safety, and operational readiness.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Data Science, or related field.
• 8+ years of software engineering, ML engineering, or AI platform experience.
• Experience evaluating, deploying, or monitoring production AI systems.
• Strong Python and data engineering skills.
• Experience with offline/online evaluation, data quality, model monitoring, or observability systems.
• Familiarity with LLM evaluation, prompt evaluation, model regression testing, or safety guardrails.
• Strong communication skills and ability to set standards across teams.

Requirements

• Experience with LLM-as-judge, agent tracing, multimodal evals, golden datasets, or automated regression suites.
• Experience with GCP/AWS, Vertex AI, SageMaker, MLflow, Datadog, OpenTelemetry, Private Cloud or similar tooling.
• Experience with privacy-aware AI systems, customer trust metrics, or launch-readiness processes.
• Experience supporting computer vision, GenAI, recommendation, or edge AI products.
• Experience building developer platforms or internal AI tooling.

Benefits

• Free daily lunch and drinks on site.
• Paid holidays and flexible paid time away.
• Employee/Friends/Family Discounts.
• Onsite health clinic, gym, gaming tables.
• Medical/dental/vision/life coverage & 24/7 Medical Hotline.
• 401(k) + Employer Match.
• Employee Resource Groups.
• Quarterly Innovation Weeks.

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Safety

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.