[Hiring] Senior Technology Leadership Professional @Humana

Role Description

We are seeking a highly skilled and hands-on Senior Technology Leadership Professional to join our AI & Operations Engineering (AIOps Engineering) team. This role is ideal for a technical leader who thrives at the intersection of software engineering, AI, operational intelligence, data analytics, and production support.

You will be responsible for designing, developing, and supporting AI-powered operational solutions while leading the resolution of complex production issues across enterprise applications and platforms. This is not a traditional management role—successful candidates must be comfortable being hands-on with architecture, coding, troubleshooting, system integrations, and incident remediation.

Key Responsibilities

• Design, develop, and implement AI, GenAI, analytics, and operational intelligence solutions.
• Perform hands-on coding, debugging, testing, and deployment across multiple technology stacks.
• Troubleshoot and resolve critical and non-critical production issues affecting enterprise applications and platforms.
• Conduct root cause analysis and implement permanent corrective actions to improve reliability.
• Build and maintain integrations, APIs, data pipelines, dashboards, and operational tools.
• Collaborate with development, product, reliability, and automation teams to deliver scalable solutions.
• Develop operational intelligence capabilities, predictive insights, and decision-support solutions.
• Drive continuous improvement through automation, AI adoption, and engineering best practices.
• Mentor engineers and provide technical leadership across initiatives.

Qualifications

• Bachelor's degree
• 5 or more years of technical experience
• 2 or more years experience with Automation and AI technologies
• Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel
• Experience with unit testing and mocking
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• 2+ years designing and implementing AI/ML solutions
• Demonstrated expertise in:
  • Machine Learning (ML)
  • Generative AI (GenAI)
  • Large Language Models (LLMs)
  • AI agents and workflow automation
  • Prompt engineering
  • Data pipelines and model evaluation

Preferred Qualifications

• PMP Certified
• Six Sigma Certified
• MBA or other Advanced Degree
• Demonstrated ability running large scale projects
• Experience with technology solutions assessments and/or strategy planning oversight

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Work-At-Home Requirements

• Minimum download speed of 25 Mbps and upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$106,900 - $147,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.