[Hiring] Senior Program Administrator - AI @Cleveland Clinic

Role Description

As a Senior Program Administrator, you will research, develop, administer, and evaluate programs and projects in response to the identified needs of the Division, with a primary focus on coordinating enterprise-wide AI governance activities. In this role, you will:

• Oversee the coordination and review of AI implementations across the organization.
• Promote AI literacy.
• Collaborate with senior medical and administrative leaders to develop strategies that drive enterprise initiatives and support budget management.
• Serve as the Operational Co-Chair of Cleveland Clinic’s AI Task Force.
• Coordinate with stakeholders across the organization.
• Partner with Compliance and Legal to ensure AI is implemented responsibly, with attention to safety, security, ethics, and regulatory compliance.
• Advance enterprise AI governance strategies by developing and scaling processes for AI requests.
• Refine governance frameworks and support strategic initiatives.
• Maintain and improve enterprise AI governance processes.
• Develop and update AI policies in response to industry changes.
• Monitor the evolving AI regulatory landscape.
• Represent Cleveland Clinic at AI governance forums.
• Promote responsible AI practices through established frameworks, such as the National Institute of Standards and Technology (NIST) AI Risk Management Framework.

A caregiver in this role works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m., with approximately 5% travel as needed. To be considered for this position, caregivers must reside in Ohio.

A caregiver who excels in this role will:

• Act as the primary liaison for highly complex initiatives and with organizational impact for the Division.
• Set and drive goals and timelines as they relate to initiatives.
• Create an effective plan to meet objectives.
• Provide clarity around objectives, including metrics, baselines, and targets.
• Communicate plans and status to stakeholders, including team, sponsors, and executive leadership.
• Drive accountability around commitments across project teams.
• Ensure results can be incorporated into daily business practices.
• Create systems and processes to measure results over time.
• Research, perform analysis, compile data, and advise Division leadership relative to long- or short-term strategies.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Business, Healthcare or a related field.
• Ten years of relevant experience with three years of managing large projects.
• Leadership experience over complex projects or a team of professionals.
• Experience planning and implementing systems and procedures.

Requirements

• Master’s Degree (preferred).
• Experience leading or supporting AI governance programs, preferably in healthcare or another regulated industry (preferred).
• Knowledge of responsible AI frameworks, AI policy development, AI risk management, bias mitigation, compliance, privacy, and enterprise stakeholder management (preferred).

Benefits

• Endless support and appreciation.
• Build a rewarding career with one of the most respected healthcare organizations in the world.

Physical Requirements

• Manual dexterity sufficient to operate a personal computer and other office and laboratory equipment.
• Must be able to sit for one hour or more.
• Must be able to work under stressful conditions.

Personal Protective Equipment

• Follows Standard Precautions using personal protective equipment as required for procedures.