[Hiring] Senior Forward Deployed AI Engineer/Architect @NewRocket

Role Description

NewRocket is seeking a highly skilled Senior Forward Deployed AI Engineer and Architect to join the AI Foundry team and work directly with customers to deploy, operationalize, and scale AI-powered workflow solutions. This role blends full-stack engineering, enterprise integration, generative AI implementation, and client-facing solution delivery.

Forward Deployed AI Engineers partner closely with:

• Business consultants
• Product teams
• AI/ML engineers
• Customer stakeholders

Key responsibilities include:

• Deploying, configuring, and operationalizing agentic AI workflows, AI assistants, and AI-powered automations within client ServiceNow environments.
• Translating customer business requirements into technical architectures and production-ready AI solutions.
• Implementing and integrating NewRocket Agent Packs and AI accelerators.
• Supporting workshops, discovery sessions, and production rollouts.

Qualifications

• 8+ years of experience in software engineering, systems integration, enterprise platforms, or related technical delivery roles.
• Strong engineering foundation with hands-on experience in full-stack development, scripting, APIs, microservices, or cloud-native applications.
• Experience building, deploying, or supporting AI/LLM-powered applications.
• Proficiency in JavaScript/TypeScript, Python, or similar programming languages.
• Understanding of responsible AI concepts.
• Strong problem-solving skills and the ability to communicate complex technical concepts clearly.

Requirements

• Experience integrating APIs, enterprise applications, or workflow systems in production environments.
• Experience with Power Automate and Power BI.
• Ability to manage ambiguity, prioritize effectively, and deliver high-quality solutions in fast-moving environments.

Benefits

• Commitment to a diverse and inclusive workplace.
• Equal opportunity workplace and affirmative action employer.
• Support for individuals with disabilities, including accommodations.