[Hiring] Senior Director, AI Development and Go to Market Strategy @Community Solutions

Role Description

Community Solutions has built working AI tools in-house, quickly and at a cost that wasn't possible before, and our portfolio is growing. The constraint now is that nearly all of the hands-on work, building the tools, making the build-or-partner calls, carrying the funder and technology relationships, preparing and executing a testing and deployment strategy and forecasting the role that AI may play in our future strategy for making homelessness rare and brief nationwide sits with a small group part-time. This role is being established to change that.

The Senior Director, AI Development and Go to Market Strategy will lead the organization's AI work in the field:

• Guiding the building and shipping of tools for testing and refinement within our network of 170+ communities.
• Informing the strategy for moving high impact prototypes into adoption across the network.
• Applying Community Solutions' principles around AI use and assuring everything produced keeps a human in the decision loop and protects the dignity and data of the people the work serves.
• Reviewing AI tools throughout development and deployment to control for bias.

Day-to-day, the Senior Director will oversee the AI portfolio and direct AI-related work of the Principal of Policy and Evaluation, a Data Scientist, and a program manager, with the scope and expectation that the team may grow as required by the work. The Senior Director will be responsible for developing a budget for the go to market strategy for approval by Community Solutions' Executive Team and Board of Directors.

Qualifications

• Technical depth, product judgment, and the ability to manage external partnerships without much hand-holding.
• Demonstrated ability to build with current AI tools and ship working software, with comfort across the stack, APIs, prototyping, and data work.
• Familiarity with model deployment, security, and compliance is a strong plus.
• Product judgment, meaning a track record of knowing what is worth building and what isn't.
• Experience managing partnerships with external organizations, ideally including technology or funding partners.
• Comfort operating in ambiguous, fast-moving situations and a bias toward shipping over planning.
• Commitment to Community Solutions' mission.
• Familiarity with homelessness or human services, data is a plus, or the ability to learn it fast matters more.
• Strong written and verbal communication skills, with the ability to work credibly with field users, technology partners and funders.

Requirements

• At least one AI tool moves from prototype to active use in Community Solutions' partner communities.
• The privacy-safe infrastructure needed to pilot tools that touch sensitive data is stood up and validated.
• At least one meaningful technology or funding partnership is established that did not exist before this person joined.
• The portfolio compounds, with tools building on each other rather than accumulating as one-offs.
• The Year One AI strategy aligns with and informs Community Solutions' post-2026 strategy.
• Community Solutions has a credible, grounded voice on AI in homelessness response, demonstrated through what we ship and what we publish.

Benefits

• Competitive salaries and benefits packages for every position.
• The salary range for this position is between $168,827-191,848.
• The actual salary is commensurate with the candidate's experience.

Work Environment

• The position provides for the flexibility to work from a remote US location without the standard support available at an office.
• Travel will be required to meet with communities, partners and allies.

Diversity and Inclusion

We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.