[Hiring] Senior Conversational Developer @TEKsystems

Role Description

Sr. Conversational Dev, will support optimum CES engagement, will be hands on with development of conversational agents.

• Design & Development: Build and maintain conversational AI solutions using Dialogflow ES/CX, including designing conversational flows, intents, entities, and fulfillment services.
• Integration: Develop middleware, backend services, and APIs (often with Python) to integrate bots with enterprise systems and third-party applications.
• Optimization: Improve bot performance by implementing NLP best practices, managing context, handling errors, and continuously tuning NLU (Natural Language Understanding).
• Generative AI: Configure and manage generative AI components, such as Playbooks and Data Stores for Retrieval-Augmented Generation (RAG).
• Collaboration: Work with UX designers and business teams to define user journeys and ensure the conversation design meets user needs.
• Testing and analytics: Implement logging, monitoring, and analytics to track performance. Develop and execute automated testing strategies.
• Technical leadership: Potentially provide technical guidance, mentor junior developers, and perform code reviews.

Qualifications

• Strong Knowledge of Google DialogFlow CX / Conversational Agent Builder
• Knowledge of AI/chatbot development landscape, tools, and other frameworks
• Experience with Google Cloud Platform (GCP) services like CCAI, Cloud Functions, and Pub/Sub
• Knowledge of APIs, webhooks, and RESTful services
• Understanding of NLP/NLU principles
• Familiarity with SDLC, Version control (GIT) and CI/CD Pipeline
• Knowledge of conversational designs, flow, and automated speech recognition
• Experience in algorithms, computer visions, knowledge management, and conversational AI
• Working knowledge of frontend technologies – HTML, CSS, JavaScript, JSON, and REST APIs
• Fundamental knowledge and experience in BigQuery, MySQL, MongoDB, or other databases
• Experience with Agile Methodologies
• Experience working with programming languages such as Python, PHP, Java, Ruby, and AI languages

Requirements

• Experience Level: Expert Level
• Job Type: Contract position based out of Remote, OR

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on May 21, 2026.