[Hiring] Senior Analyst - AI Engineer @CREO

Role Description

CREO’s AI Enablement team helps life sciences, healthcare, and technology organizations unlock the value of AI through strategy, governance, adoption change management, hands-on upskilling, and development. As a Senior Analyst on this team, you will work alongside senior AI Enablement leadership to design and deliver client engagements that:

• Stand up AI Champions programs
• Launch workshop series
• Build and deploy AI agents and assistants
• Operationalize governance frameworks
• Support user adoption

This role is ideal for a technically strong, hands-on practitioner who is as comfortable building AI agents as they are walking a non-technical audience through how and why to use one. The right candidate is deeply curious, adapts quickly in a fast-moving AI landscape, and brings the communication skills to translate technical possibilities into practical business outcomes — from the executive conference room to a one-on-one coaching session with an end user. Experience working in health and life sciences is a plus.

Qualifications

• 1–4 years of relevant experience in a technical consulting, AI engineering, or professional services environment; or equivalent demonstrated hands-on experience building and deploying AI solutions.
• Hands-on experience building AI agents and assistants using platforms such as Microsoft Copilot Agent Builder, Azure OpenAI, Azure AI Foundry, or equivalent agentic frameworks.
• Proficiency in Python for scripting, data processing, and API integration; familiarity with JavaScript or PowerShell a plus.
• Experience working with APIs, knowledge bases, and structured/unstructured data as inputs to AI solutions.
• Deep working fluency with the Microsoft 365 suite, including Copilot, Teams, SharePoint, OneDrive, and Copilot Studio.
• Exceptional verbal and written communication skills; able to explain AI technology clearly to non-technical audiences without sacrificing accuracy.
• Comfortable participating in stakeholder interviews and discovery sessions; able to translate pain points into structured requirements and practical AI opportunities.
• Comfortable working 1:1 with business users to understand workflows and prototype AI solutions.
• Self-directed and organized; able to manage multiple workstreams with competing priorities.
• Genuine curiosity and a demonstrated ability to learn quickly in a fast-evolving AI landscape.
• Strong proficiency in PowerPoint and Word; strong working knowledge of Excel and Outlook.
• Bachelor’s degree in a relevant field or equivalent work experience.
• Commitment to CREO’s core values and making a better, healthier world.

Requirements

• Comfortable working in regulated or compliance-sensitive environments with appropriate documentation and oversight.
• Working knowledge of agentic AI concepts including RAG, tool use, and knowledge base configuration; exposure to multi-agent architectures a plus.
• Assess, classify, and document AI solutions according to client governance frameworks; support AI intake processes and risk documentation for regulated environments.
• Package lessons learned, reusable prompts, agent templates, and solution blueprints into scalable assets for future CREO engagements.
• Maintain personal billable utilization at the rate of 1700 hours per year.

Benefits

• Present and train non-technical audiences on how to use and update AI solutions — including agents, assistants, and Copilot-based tools in ways that are clear, practical, and confidence-building.
• Build training recordings and onboarding materials that explain not just how to use a new AI solution, but why it was designed the way it was, and what problems it is meant to solve.
• Support AI adoption change management including internal communications, awareness campaigns, and community-building that turns pilots into organization-wide deployments.

Company Description

CREO is dedicated to helping organizations unlock the value of AI through comprehensive enablement strategies.