[Hiring] Senior AI & Solutions Engineer @MaxAccelerate

Role Description

We are looking for an exceptional Senior AI & Solutions Engineer to join our team and help us push the boundaries of what is possible with AI, Salesforce and next-generation CRM technology. This is not a traditional software engineering role. We are looking for someone who is genuinely excited about AI, LLMs, automation and building things that haven't been built before.

You will have the opportunity to work with technologies such as Claude, ChatGPT/OpenAI, Salesforce Agentforce and our own AI-powered CRM, turning ideas into impressive, working solutions that can be demonstrated to some of the world's leading companies. You will have significant freedom to experiment, innovate and influence the direction of our AI technology.

This is your opportunity to build, experiment and showcase what you can do.

The Opportunity

• Work at the center of our AI, Product, Business Development and Services teams.
• Transform customer challenges into tangible solutions.
• Build highly compelling, industry-specific demonstrations across Salesforce and our proprietary CRM platform.
• Help embed AI throughout our organization, working with R&D and Services teams.

What You'll Be Doing

• Build AI Solutions including:
  • AI agents
  • Intelligent CRM capabilities
  • AI sales assistants
  • Customer intelligence platforms
  • Automated workflows
  • RAG and enterprise knowledge systems
  • AI-powered business processes
  • AI copilots
  • Multi-agent solutions
  • LLM-powered applications
  • Industry-specific AI solutions
• Build innovative AI experiences around Salesforce using technologies including:
  • Salesforce
  • Salesforce Agentforce
  • Einstein
  • Apex
  • Lightning Web Components
  • Salesforce Flow
  • Salesforce APIs
  • External LLM integrations
• Work directly on our proprietary CRM platform to design and build:
  • AI-native CRM functionality
  • AI sales intelligence
  • Automated account research
  • Intelligent lead analysis
  • AI-generated customer insights
  • Sales agents
  • Automated workflows
  • AI-powered customer engagement
  • Intelligent recommendations
  • Enterprise AI assistants
• Be a genuine hands-on engineer with skills in:
  • Front End: React, TypeScript, JavaScript, Next.js, HTML/CSS
  • Backend: Python, Node.js, FastAPI, REST APIs, GraphQL, Microservices
• Have real-world experience with modern LLM technology, including:
  • OpenAI / ChatGPT
  • Anthropic Claude
  • Gemini
  • LLM APIs
  • Prompt engineering
  • RAG
  • Vector databases
  • Embeddings
  • Function/tool calling
  • AI agents
  • Agentic workflows
  • AI evaluation
  • AI guardrails
  • AI security
• Work directly with customers, prospects and senior stakeholders to:
  • Conduct customer discovery sessions
  • Lead technical workshops
  • Engage in AI strategy discussions
  • Design solutions
  • Conduct technical demonstrations
  • Create proof-of-concepts
  • Respond to RFP/RFI
  • Present to customers
  • Develop AI roadmaps
  • Implement solutions
• Become a key technical partner to our Business Development team.
• Work with R&D and Services teams to:
  • Introduce new AI technologies
  • Develop AI engineering standards
  • Train developers and consultants
  • Build reusable AI components
  • Create internal AI frameworks
  • Identify opportunities for automation
  • Run internal AI workshops
  • Share new developments and technologies
• Create content to showcase what we build, including:
  • Product demonstrations
  • AI demo videos
  • Technical walkthroughs
  • Customer presentations
  • Internal training videos
  • LinkedIn/video content
  • Technical articles
  • Architecture demonstrations

Qualifications

• 7+ years of software engineering / solution architecture experience.
• Strong full-stack development skills.
• Strong React and TypeScript.
• Strong Python and/or Node.js.
• Significant Salesforce experience.
• Experience with Salesforce Agentforce / Einstein.
• Hands-on experience with OpenAI and/or Anthropic Claude.
• Experience building LLM-powered applications.
• Experience with AI agents and RAG.
• Strong API and integration experience.
• Cloud experience.
• Enterprise architecture experience.
• Excellent communication skills.
• Experience working directly with customers.
• Curiosity about AI and new technologies.

Requirements

• Engineering ability + AI expertise + creativity + commercial thinking + communication skills.

Benefits

• Build real AI products and solutions for real customers.
• Work with cutting-edge technology.
• Be creative and share ideas.
• Fully remote role with an international team.
• Opportunity to take ideas from concept to working demonstration quickly.
• Showcase your work through demos, videos, and presentations.
• Influence how we build our AI products.