[Hiring] Senior AI Analyst @Zscaler

Role Description

We are looking for a Senior AI Analyst, GTM Intelligence to join our team in a Remote within the United States role, reporting to the Director, CRM & PRM Applications in the Information Technology Business Apps department. You will combine deep SaaS GTM domain knowledge with experience defining decision-grade signals for sellers—across both direct and partner/channel-led selling—and partner with engineering to bring them to life as AI agents. In this role, you will identify where reps, partner managers, and leaders need real-time signals, and work with engineering to build and prioritize the roadmap for how AI-generated signals power seller decisions across the business.

What You’ll Do (Role Expectations)

• Partner with Sales, Partner/Channel, and RevOps leadership to identify where reps and partner teams rely on gut feel, and define signals (deal risk, expansion opportunity, churn risk, next-best-action, partner pipeline health) that convert raw GTM and co-sell data into decisions they can act on.
• Own the signals repository covering business logic, inputs, owner, and status for every signal, spanning direct and partner-sourced motions, as the single source of truth for GTM and engineering.
• Partner closely with engineering through build and iteration, translating business logic into requirements, reviewing outputs, and course-correcting based on real seller and partner behavior.
• Prioritize the signal roadmap across the full seller journey and both channels, and drive adoption by embedding signals into existing workflows (CRM, PRM, Slack, dashboards).
• Present signal performance and business impact to GTM leadership in terms tied to revenue outcomes like pipeline conversion, retention, and rep and partner productivity.

Who You Are (Success Profile)

• You are a strategic translator who can bridge the gap between ambiguous business needs and concrete, buildable engineering requirements.
• You are highly analytical and detail-oriented, taking pride in maintaining a single source of truth that drives decisions across direct and partner channels.
• You are outcome-focused and execution-driven, with a track record of delivering products that teams actually adopt rather than just creating proof of concepts.
• You are an exceptional collaborator who builds strong cross-functional partnerships across Sales, RevOps, partner teams, and technical engineering departments.
• You are a strong communicator who can translate complex data, performance metrics, and technical signals into compelling, revenue-focused narratives for leadership.

What We’re Looking For (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain.
• 4-7+ years of experience in a GTM analyst, RevOps, or Sales Strategy role at a B2B SaaS company, with strong domain knowledge across both direct and partner/channel-led selling.
• Proven ability to translate an ambiguous seller or partner-motion pain point into a concrete, buildable signal specification.
• Track record of successfully shipping analytical solutions or processes that sellers or partner teams actively adopted in production.

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive operational efficiency, backed by exposure to how AI agents or models are built.
• Experience with multiple signal types, showing analytical range across the sales funnel and across diverse channels.
• Familiarity with CRM and PRM platforms such as Salesforce, Dynamics, Impartner, or Crossbeam.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!