[Hiring] Principal Technical Account Manager @Amazon

Role Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges.

Are you ready to transform how businesses leverage artificial intelligence and machine learning at scale? Join our team and become a strategic partner in delivering Amazon AI/ML solutions that empower global enterprises to innovate, optimize, and achieve unprecedented operational excellence.

Amazon Web Services (AWS) is seeking an experienced Principal AI/ML HPC Specialist to join our Technical Account Manager (TAM) team. You'll be at the forefront of solving complex AI HPC implementation challenges, guiding NAMER Research labs to enterprise customers through their most ambitious machine learning transformation journeys.

Key job responsibilities:

• Deliver Strategic Technical Engagements — Lead comprehensive technical deep-dives and performance optimization for enterprise AI/ML workloads.
• Architect and Validate Innovative Solutions — Design and implement production-grade AI/ML training and inference solutions.
• Enable Customer Success — Support customers in implementing business-critical HPC capabilities.
• Enable Business Critical Outcomes — Partner with service teams to enhance model training throughput and operational efficiency.
• Serve as Trusted Advisor and Advocate — Develop and nurture technical partnerships with enterprise stakeholders.

Qualifications

• 8+ years of working with Data & AI related technologies, including AI/ML, GenAI, Analytics, Database, and/or Storage experience.
• 3+ years of hands-on experience designing, implementing, or consulting on large-scale ML training or inference architectures in a customer-facing role.
• 10+ years of IT development or implementation/consulting in the software, cloud computing, or AI/ML industries.
• Demonstrated ability to serve as a trusted technical advisor to enterprise customers.

Requirements

• Experience with deep learning libraries such as PyTorch, TensorFlow, MxNet.
• Experience with training and deploying machine learning systems to solve large-scale optimizations.
• 5+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience.
• Experience in the financial services industry.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription).
• 401(k) matching.
• Paid time off and parental leave.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.

Company Description

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.