[Hiring] Principal AI Engineer @Crum & Forster

Role Description

Crum & Forster is seeking a Principal AI Engineer (GenAI & Agentic AI) to lead the AI solution architecture, and delivery of next-generation AI solutions that transform insurance operations. This role will drive the adoption of Generative AI and Agentic AI across underwriting, claims, policy servicing, and corporate functions by building enterprise-grade applications, intelligent automation, and AI-powered assistants.

As a senior technical leader, you will partner with business and technology stakeholders to identify high-value opportunities, establish scalable AI architecture patterns, and deliver secure, responsible, and measurable AI solutions. This is a unique opportunity to help build C&F's next generation AI capabilities from the ground up, influencing enterprise AI strategy, defining engineering standards, and delivering high-impact solutions in a largely greenfield environment. This role is fully remote within the United States.

What you will do:

• AI solution design and technical authority
  • Lead the architecture, design, and implementation of enterprise-scale Generative AI and agentic AI solutions.
  • Define the reusable AI capability and pattern library for federated teams.
  • Lead AI solution design reviews and provide technical sign-off.
  • Set technical standards for evaluation, groundedness, guardrails, observability, security, and cost engineering.
  • Evaluate AI platforms and tooling in alignment with Enterprise Architecture standards.
• Hands-on build and delivery
  • Design, build, and deliver foundational shared AI capabilities.
  • Lead the technical delivery of prioritized flagship initiatives.
  • Build AI-powered assistants, copilots, workflow automation, and knowledge retrieval systems.
  • Leverage AWS Bedrock and related technologies to build scalable AI applications.
• Standards, quality, and responsible AI
  • Establish and enforce engineering practices for AI evaluation and responsible AI.
  • Ensure every AI solution is instrumented for groundedness, quality, drift, and cost from the first commit.
• Enablement and technical mentorship
  • Provide technical leadership and mentorship to AI engineers.
  • Lead the technical Community of Practice.
  • Partner with external accelerators to absorb expertise into the ADLC practice.
  • Stay current on emerging AI technologies and recommend approaches that create business value.

Qualifications

• Bachelor’s degree or equivalent in computer science, Engineering, Data Science, or a related field.
• 10+ years of experience in software engineering, solution architecture, platform engineering, or AI/ML development.
• 4+ years of hands-on experience designing and delivering Generative AI, AI-Native, or LLM-based solutions in production environments.
• Demonstrated experience building agentic AI systems in production.
• Track record of defining technical standards or solution patterns adopted by engineering teams.
• Experience leading design review or serving as technical authority across multiple teams.
• Strong software engineering skills with expertise in Python and modern cloud-native application development.
• Hands-on experience with AWS and modern AI services such as Amazon Bedrock.
• Experience developing and integrating APIs, enterprise platforms, and distributed systems.
• Strong understanding of cloud architecture, security, governance, ADLC delivery and operational excellence.
• Demonstrated ability to lead complex technical initiatives and influence architectural decisions.

Preferred Qualifications

• Experience within Property & Casualty insurance or another highly regulated industry.
• Experience with Bedrock AgentCore, MCP, vector databases, knowledge retrieval platforms, and AI evaluation frameworks.
• Experience establishing AI evaluation practice.
• Familiarity with AI observability, governance, model risk management, and responsible AI practices.
• Experience with FinOps or cost engineering for large language model workloads.
• Prior experience as a Principal Engineer, Distinguished Engineer, Staff Engineer, or equivalent senior individual-contributor technical leadership role.

Benefits

• Competitive compensation package.
• Generous 401K employer match.
• Employee Stock Purchase plan with employer matching.
• Generous Paid Time Off.
• Excellent benefits that go beyond health, dental & vision.
• Support for career development, including tuition reimbursement and professional training.
• A dynamic, ambitious, fun and exciting work environment.
• Encouragement of social and community responsibility through various programs.