[Hiring] Model Validation Senior Manager @Monzo

Role Description

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

We’re looking for a Model Validation Senior Manager - Gen AI to lead the teams’ oversight of Generative AI models/use cases (primarily built across Monzo’s Operations squads) to provide assurance that the models/use cases we use are not only good for Monzo but what's best for our customers.

• Driving the embedding of the Model Risk Framework for Generative AI use cases across Monzo.
• Leading the collaboration with the first line of defence teams to strengthen policies, standards and procedures for Generative AI model, use case, system design and build, implementation, governance, monitoring and use.
• Owning the setting and maintenance of Generative AI validation methods, evidence expectations and reusable technical assets with relevant 1LoD modelling teams, applicable across all model risk areas.
• Converting modelling/validation experience into controlled playbooks, tests and working examples that can be applied to 2LoD Validation standards and processes for all Generative AI models, use cases, systems overseen by the 2LoD Model Oversight team.
• Coaching Generative AI validation methodologies to 2LoD Model Oversight colleagues, whom already have transferable Machine Learning skills.
• Leading the 2LoD Oversight of Operational Model Risk.
• Performing and overseeing independent model validations of new Operational models (primarily Generative AI models, use cases, systems) and changes to existing ones.
• Building relationships with first line of defence modelling teams that develop Operational Models, and wider risk teams.
• Reviewing ongoing model performance monitoring to ensure Operational models are performing within risk thresholds.
• Monitoring and measuring the overall level of Operational model risk that Monzo operates.
• Being a senior advocate of Model Risk Management best practices.
• Supporting the effective operation of the Model Risk Oversight Committee.
• Promoting and helping embed a strong risk culture at Monzo.

Qualifications

• Highly motivated and energized by the idea of bringing positive impact to our customers and Monzo.
• Self-motivated and thrive in a fast-paced environment.
• Great attention to detail while keeping an eye on the big picture.
• Great communicator, able to articulate complex problems.
• Ability to provide effective challenge whilst building strong, respectful relationships.
• Keen to grow knowledge in both business and technology.

Requirements

• Robust Data Science or Machine Learning background with strong Python capability.
• Experience with design of Generative AI evaluation frameworks, architectures, methods, practical tooling and platform alignment.
• Knowledge of Gemini implementations and change assessment.
• Experience of managing a modelling project through its full lifecycle.
• Understanding of coaching and standard setting.
• Familiarity with Banking MRM and regulatory context.

Benefits

• £85,000 - £105,000 + Incentive Awards tied to your performance.
• This role can be based in our London or Cardiff offices, or be distributed working within the UK.
• Flexible working hours.
• £1,000 learning budget each year to use on books, training courses and conferences.
• Plus lots more!

Company Description

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.