[Hiring] Head of Forward Deployed Engineering @Atlassian

Role Description

As a Head of Forward Deployed Engineering EMEA at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.

Responsibilities

• Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence.
• Mentor and coach your forward-deployed engineering team on best practices in AI/ML solution design, code quality, scalable architecture, testing, debugging, and documentation—ensuring rapid, high-quality delivery of customer-focused, production-ready solutions.
• Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction.
• Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
• Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
• Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
• Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field.
• 7+ years of experience managing software engineering teams at scale.
• Experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development.
• Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks.
• Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration.
• Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments.
• Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority.
• Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR).
• Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.

Requirements

• Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features (great but not required).
• Familiarity with regulated industries (e.g., finance, healthcare).
• Experience deploying AI solutions to complex production systems at scale.
• Prior experience mentoring or leading engineering teams.

Benefits

• Health coverage.
• Paid volunteer days.
• Wellness resources.
• And so much more.