[Hiring] Functional AI Architect @Sonata Software

Role Description

You design the business logic of enterprise agents. You work with the AI engineers and the client. You change business processes into clear specifications for agents.

• Lead discovery sessions with business and IT teams.
• Divide each business process into tasks for agents.
• Write the functional design for each agent.
• Define the business rules, exceptions and approval steps.
• Define which system holds each data item: Salesforce or D365.
• Define the access rights for each agent action.
• Write acceptance criteria and test cases with the engineers.
• Approve the agent behavior against the test cases.
• Show the solution to client stakeholders.
• Help junior consultants write specifications.

Qualifications

• 10+ years in enterprise business applications.
• Strong functional knowledge of Salesforce.
• Strong functional knowledge of Dynamics 365 FnO.
• Experience with processes that cross CRM and ERP.
• Experience with fit-gap analysis, functional designs and UAT.
• Experience as lead on client projects.
• Clear written and spoken English.
• Experience with Copilot Studio agents.
• Knowledge of Azure and Power Platform.
• Knowledge of Entra ID and role-based access.
• Experience with MCP or connector integrations.
• Experience with tests for agents.

Benefits

• Outstanding opportunity to use your skills and imagination.
• Chance to build never seen before solutions to tough problems.
• Join a team of diverse innovators.
• Be challenged while not being alone.

Company Description

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.