[Hiring] Forward Deployed Engineer @Relm Insurance

Role Description

We’re looking for a Forward Deployed Engineer to help us build, deploy and scale AI-powered solutions across Relm. This is a hands-on role sitting between technology, operations and the business. You’ll work directly with teams across Underwriting, Claims, Product and Operations to identify real problems, turn them into practical AI solutions and take those solutions from idea through to production.

We’re not looking for someone who just wants to build demos. We want someone who likes shipping, testing, improving and owning what they build.

What You Will Do

• Build, test and deploy AI agents, automations and workflows across the business.
• Translate business problems into practical technical solutions using AI tools, APIs and integrations.
• Own solutions once they go live, monitoring performance, debugging issues and improving outputs.
• Work directly with teams to understand where AI can remove friction and improve how work gets done.
• Design testing and evaluation processes to ensure AI outputs are accurate, reliable and safe.
• Build appropriate human-in-the-loop controls for higher-risk workflows.
• Help develop reusable AI workflows and components that can scale across Relm.
• Stay close to new models, agent frameworks and AI tooling, testing what could add real value.
• Feed production learnings into Relm’s wider AI roadmap.

Qualifications

• Experience building and deploying AI-powered workflows, agents or automation solutions.
• Strong hands-on experience with modern AI tools and large language models.
• Confidence working with APIs, JSON, webhooks, integrations, logs and technical troubleshooting.
• Strong problem-solving skills and the ability to work out why something isn’t behaving as expected.
• Experience testing AI outputs for accuracy, reliability and consistency.
• The ability to understand business problems and turn them into practical solutions.
• Strong communication skills and confidence working with technical and non-technical stakeholders.
• A curious, experimental mindset and a genuine interest in building with AI.
• The ability to work independently and take ownership from discovery through to production.
• Experience in insurance, financial services or another regulated environment is a bonus, but not essential.

How to Stand Out

Tell us about something you’ve built with AI. Send us a link, a screenshot, a workflow, a GitHub repo or just one honest sentence explaining what you built. It’s the first thing we’ll ask about, and it matters more to us than your CV.

Benefits

• 13th Month Pay & Overtime Compensation: Enjoy an extra financial boost with a 13th-month pay, along with overtime pay for any additional hours worked.
• Night Shift Differential: Earn a 10% premium for shifts worked between 10:00 p.m. and 6:00 a.m., recognizing the value of your dedication during off-peak hours.
• Comprehensive Government Benefits: Rest easy knowing you are covered by essential government benefits such as SSS, PHIC, and HDMF.
• HMO Health Coverage: We offer full health coverage with an HMO plan to ensure you and your family are taken care of.
• Internet Allowance: Stay connected with an internet allowance to support your productivity, whether working remotely or in the office.
• Work Equipment Provided: We ensure you have the tools you need for success by providing the necessary work equipment.
• Discretionary Bonus: In addition to your salary, you’ll be eligible for a discretionary bonus, rewarding your hard work and dedication.
• Paid Time Off (PTO): Enjoy 15 days of paid leave annually, offering you the flexibility to take time off when you need it most.
• De Minimis Benefits (Monthly): Additional perks to support your daily needs, including:
  • Rice Subsidy: A monthly subsidy for rice.
  • Meal Allowance: A daily allowance for meals during your workdays.
  • Laundry Allowance: Monthly support for laundry expenses.

Why You'll Love Working With Us

Relm is a team of innovators redefining what’s possible in insurance. You’ll work in an environment that encourages curiosity, ownership and new ideas, with the opportunity to help shape products, markets and ways of working rather than simply inherit them. We invest in our people and give them the support, tools and development they need to do their best work and continue growing with the business.