[Hiring] AI & Technology Enablement Specialist @M3USA

Role Description

The Medicus Firm (TMF) connects physicians and advanced practice providers with the healthcare organizations that need them. Our Operations team exists to make TMF’s recruiters faster, better informed, and easier for clients and candidates to work with — and this role sits at the center of that mission. You’ll turn AI and technology investments into everyday tools the team actually uses, while keeping the systems behind the business (CRM, ATS, sales operations) accurate and working.

• Lead discovery and evaluation calls with AI and technology vendors, documenting findings and driving go/no-go decisions
• Own integration of approved AI tools from kickoff through go-live, bridging leadership, IT, and vendors
• Design and deliver training tailored to how recruiters, sales, and marketing actually work
• Partner with team leads to build and roll out AI-supported workflows for sourcing, outreach, screening, and reporting
• Track adoption, gather feedback, refresh training, and retire tools that aren’t earning their keep
• Maintain an inventory of AI and technology tools, licenses, renewals, and owners
• Support sales leadership with pipeline reporting, CRM hygiene, and contract/proposal templates
• Identify sales ops tasks ripe for automation or AI assistance
• Define and maintain CRM/ATS data standards, run quality checks, and coach staff on data entry

Qualifications

• Bachelor’s degree in business, information systems, or related field, or equivalent experience
• 3+ years in technology enablement, solutions, implementation, customer success, revenue operations, or sales operations
• Hands-on experience implementing or supporting a CRM or ATS (Bullhorn, Salesforce, HubSpot, or similar)
• Proven track record rolling out AI tools or automation to non-technical teams
• Staffing, recruiting, physician recruitment, or healthcare technology experience a plus
• Strong facilitation skills — comfortable running a vendor call and a leadership discussion in the same day
• Ability to document workflows and write clear, plain-language guides
• Comfortable working with data: building reports, spotting quality issues, explaining what they mean

Benefits

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day