[Hiring] AI Strategist @SoftSnow

Role Description

This is a remote position.

SoftSnow is looking for a seasoned client-facing professional to own and drive engagements from kickoff through delivery. In this AI Strategist role, you will be responsible for:

• Owning client relationships and translating business challenges into actionable project plans.
• Ensuring high-quality execution and being the vital link between client vision and technical execution.
• Engaging with VP and C-suite executives to diagnose business needs and drive complex AI transformation projects to successful completion.
• Applying structure and rigor to optimize coordination, communication, and value delivery to the client.

This is a high-visibility, career-accelerating opportunity with direct interaction with senior leaders at major companies.

Key Responsibilities

• Own account strategy and day-to-day client communication, serving as the primary point of contact for client stakeholders.
• Lead the weekly client cadence by ensuring seamless execution of agendas and meeting materials.
• Facilitate discussions and document decisions, action owners, and next steps.
• Lead discovery sessions to understand client pain points, operational inefficiencies, and growth opportunities.
• Synthesize findings into clear recommendations for the team.
• Build and manage project plans, implementation roadmaps, and phased delivery timelines.
• Proactively identify gaps, risks, and dependencies before they become problems.
• Own creation and quality control of all client-facing deliverables.
• Ensure deliverables meet SoftSnow standards for accuracy, clarity, structure, professionalism, and brand consistency.
• Assign clear owners, resolve blockers, and track progress against agreed business outcomes.
• Help establish and refine internal processes, templates, and communication standards.

Qualifications

• 4+ years of experience in client services, account management, or project management at a consulting firm, agency, or technology services company.
• Proven track record managing client relationships and driving projects to successful completion.
• Utilization of AI tools to find efficiencies and improve outputs in your day-to-day role.

Requirements

• Comfortable managing ambiguity and biasing toward action.
• Excellent communication skills, with the ability to distill complex information for diverse audiences.
• Demonstrate an active desire to learn by seeking feedback and applying new knowledge.
• Proficiency using consumer AI tools (ChatGPT, Gemini, Claude, etc.) in your work and daily life.

Benefits

• Hands-On AI Learning - No AI consulting background needed; learn from a team of experts.
• Outsized Career Growth - Early team members have a real path to leadership.
• High-Caliber Team - Work alongside smart, driven colleagues in a positive environment.
• Executive Exposure - Regularly interface with C-suite leaders and department heads.
• Flexible Work Environment - Remote-first with a results-driven approach.