[Hiring] AI Program Lead @Mercor

Role Description

Lead and coordinate a large pool of domain experts daily. Responsibilities include:

• Onboard new experts, run calls, and conduct weekly reviews.
• Ensure work progresses against deadlines and quality standards.
• Guide research and product partners to align program goals with expert output.
• Translate research inputs into clear, actionable guidelines and task instructions.
• Track deliverables, throughput, and quality metrics using Sheets or Excel.
• Report program status clearly to stakeholders.
• Evaluate expert submissions and quality trends.
• Identify root causes of quality issues and provide clear, written feedback to elevate team standards.
• Flag risks and blockers early.
• Propose solutions and drive them to resolution with research, product, and operations partners.
• Collaborate with research and product partners and other subject matter experts to ensure consistency and accuracy in training data.

Qualifications

• Experience as an Expert Program Manager (EPM), program lead, or team lead on AI training data, human data, or model evaluation projects.
• 3+ years of experience leading or coordinating large contributor or expert teams against deadlines and quality standards.
• Demonstrable career progression (e.g., Expert Contributor to Reviewer to Team Lead to Program Lead or Expert Program Manager).
• Ability to engage reliably for at least 40 hours/week during weekdays.
• Strong written communication skills and the ability to explain complex guidelines and quality decisions clearly.

Requirements

• Prior experience on Mercor projects.
• A degree in a STEM field.
• Advanced spreadsheet skills (Sheets or Excel), working knowledge of SQL, and some coding experience.
• People leadership experience, including managing large groups of contributors or experts.

Benefits

• Compensation: $45–$70/hour
• Location: Remote
• Commitment: 40 hours/week

Application Process

(Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: Interview Process
• For any help or support, reach out to: [email protected]
• Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.