[Hiring] AI Product Engineer @Allstate

Role Description

The AI Product Engineer designs, implements, and operates enterprise AI experiences and automations across Microsoft Copilot, Copilot Studio agents, and the Power Platform. This role partners with security, compliance, and product stakeholders to deliver safe, scalable solutions that improve employee productivity while protecting data.

Key Responsibilities

• Engineer and support Microsoft Copilot Chat and Microsoft 365 Copilot use-cases (Teams, Outlook, Word, PowerPoint, Excel) with strong grounding and content hygiene practices.
• Build and operate Copilot Studio agents (topics, actions, connectors, Dataverse) and integrate with Microsoft Copilot Agents patterns (tool use, orchestration, human-in-the-loop).
• Develop Power Automate workflows to operationalize AI outputs, including robust error handling, monitoring, and scale-ready design.
• Design Power Platform solutions (Power Apps + Dataverse) to provide structured user experiences, governed data access, and operational dashboards (Power BI).
• Integrate with enterprise systems via Microsoft Graph and Power Platform connectors; design and maintain custom connectors/APIs where needed.
• Implement security and compliance controls (Entra ID permissions/consent, least privilege, Purview DLP/labels/retention) and validate data boundaries for AI interactions.
• Establish agent/automation lifecycle management (Dev/Test/Prod), change control, versioning, and rollback practices; document runbooks and provide KTLO support.
• Enable safe AI-assisted content workflows with Adobe Creative Cloud (including generative AI practices), focusing on IP protection and approved usage patterns.
• Measure outcomes using adoption/telemetry signals; continuously improve agents and automations based on user feedback and operational data.

Qualifications

• 0-3 years in enterprise engineering, product engineering, or platform operations (Microsoft 365 / Power Platform).
• Hands-on experience with Copilot Studio and Power Automate; working knowledge of Microsoft 365 Copilot and Copilot Chat experiences.
• Strong understanding of LLM concepts (prompt patterns, RAG, limitations) and Responsible AI practices in enterprise environments.
• Security and governance experience: Entra ID app/identity concepts, permissions/consent, and information protection (Purview, DLP, labels).
• API and integration skills (REST, OAuth2) and ability to troubleshoot complex, cross-service issues.
• Excellent communication skills to translate business needs into feasible solutions and to produce clear documentation/runbooks.

Desired Qualifications

• Experience with Dataverse security model, custom connectors, ALM pipelines, and Power Platform Center of Excellence practices.
• Familiarity with Microsoft Graph data access patterns and M365 information architecture (SharePoint/OneDrive/Teams).
• Experience supporting Adobe Creative Cloud in an enterprise environment and understanding of content/IP governance.

Skills

• Artificial Intelligence (AI)
• Defect Resolution
• ERP Applications
• Functional Designs
• Integration Testing
• Issue Management
• Large Language Models (LLMs)
• Microsoft Copilot
• Microsoft Power Platform
• Microsoft Power Platform Copilot

Compensation

Compensation offered for this role is 80,000.00 - 136,625.00 annually and is based on experience and qualifications.

Additional Information

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.