[Hiring] Platform/Implementation Engineer @SPHERE Technology Solutions

Role Description

The Platform/Implementation Engineer is responsible for the hands-on technical deployment, configuration, integration, and validation of SPHEREboard within enterprise customer environments. This role helps move implementations from discovery through production readiness and customer handoff.

• Install, configure, and validate SPHEREboard components (application services, connectors, agents, and data collectors).
• Integrate with directory services, identity platforms, databases, cloud platforms, and other enterprise data sources.
• Execute implementation activities within the approved scope, project plan, security requirements, and change-management processes.
• Validate data ingestion, normalization, completeness, and visualization within SPHEREboard before promoting integrations to production use.
• Serve as a trusted, customer-facing technical partner from discovery through transition to operations.
• Lead customer workshops, working sessions, and status calls, translating complex technical concepts into clear language.
• Communicate progress, dependencies, risks, and blockers promptly.
• Gather technical, security, and operational requirements; identify integration points, dependencies, and risks.
• Troubleshoot end to end across identity systems, operating systems, networks, DNS, ports and firewalls, permissions, certificates, application services, databases, connectors, and source data.
• Develop and troubleshoot SQL queries, views, stored procedures, and data mappings needed to support implementations.
• Create and maintain implementation documentation, including environment details, configuration records, runbooks, test evidence, and support procedures.
• Provide customer administrator training and knowledge transfer.

Qualifications

• 5+ years of experience in Windows infrastructure engineering or administration.
• Demonstrated experience working directly with enterprise customers on technical deployments.
• Hands-on Windows Server administration experience, including IIS and .NET application hosting.
• Experience with Active Directory and familiarity with identity technologies such as Microsoft Entra ID, LDAP, or Okta.
• Working knowledge of PKI, including requesting, installing, and binding CA-signed certificates.
• Strong network, firewall, and DNS troubleshooting skills.
• Experience installing and configuring Microsoft SQL Server.
• Proficiency with SQL for data analysis and troubleshooting.
• Strong PowerShell scripting skills; experience with Bash, Python, or a similar language is a plus.
• Experience configuring and using monitoring and alerting to track system health.
• Strong analytical, organizational, documentation, and problem-solving skills.
• Excellent written and verbal communication skills.

Requirements

• Experience working within bank change-management processes.
• Ability to manage multiple priorities and follow issues through resolution.

Benefits

• Join a high-growth company shaping the future of identity security.
• Be part of a collaborative culture that values innovation, transparency, and teamwork.
• Work in a dynamic environment alongside talented colleagues, customers, and industry partners.
• Enjoy a competitive compensation and benefits package with opportunities for professional growth.

Company Description

SPHERE is the global leader in Identity Hygiene, dedicated to reshaping modern identity programs by embedding foundational fabric to quickly reduce risks. Our solutions deliver immediate time-to-value by leveraging automation to discover, remediate, and secure identities.