[Hiring] AI Platform Engineer @International Rescue Committee

Role Description

The AI Platform Engineer is a technical operations role responsible for keeping the IRC's enterprise AI environment running. This includes managing platform configurations and API access, building and maintaining integrations between AI tools and IRC systems, writing scripts and automations, and serving as the technical point of contact for data engineering and InfoSec.

• Primary technical administrator across IRC enterprise AI environments, including Anthropic (Claude) and OpenAI platform deployments.
• Manage user access, API key governance, workspace configurations, and environment-level settings across AI platforms.
• Monitor system health, usage patterns, and API performance across AI tools; triage and resolve operational issues as they arise.
• Maintain and improve observability across AI systems.
• Oversee and document configuration changes, environment updates, and deployment procedures across managed platforms.
• Support responsible use by flagging anomalous usage patterns and coordinating with InfoSec on policy adherence and access controls.

Qualifications

• Hands-on experience administering enterprise AI platforms (Anthropic, OpenAI, Azure OpenAI, or comparable tools).
• Familiarity with LLM application infrastructure: prompt pipelines, Model Context Protocol (MCP), vector databases, and retrieval-augmented generation (RAG) patterns.
• Proficiency in Python and/or JavaScript for scripting, automation, and lightweight integration work.
• Experience building and maintaining REST API integrations.
• Experience monitoring distributed systems or SaaS platforms.
• Working knowledge of information security principles as they apply to SaaS and API-based systems.
• Ability to communicate technical concepts clearly to non-technical colleagues.

Requirements

• Coordinate with DevOps, SW Engineering, and Data Engineering teams on deployment processes.
• Follow established change management procedures for configuration changes and integration deployments.
• Develop lightweight scripts, connectors, and automations to support AI-assisted workflows.
• Troubleshoot integration failures, data flow issues, and API connectivity problems.
• Collaborate with the data engineering team on AI/KM pipeline work.
• Maintain technical documentation for all integrations.
• Track and report on AI resource utilization across platforms.
• Support risk assessments and security reviews for new AI tools or integrations.
• Act as a technical resource for program and operations teams adopting AI tools.

Benefits

• This role is remote, with the possibility of in-person work depending on location.
• Stakeholders are located across multiple time zones (GMT-8 to GMT+3).

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality, and Accountability.