[Hiring] AI Ops Engineer @OPENLANE

Role Description

As an AI-Ops Engineer at OPENLANE, you will administer our enterprise AI platforms, support the employees who use them, and automate the provisioning, governance, and spend controls behind them. You will also own Waybuilder, our internal site for tracking AI adoption, AI spend, and engineering metrics, and administer Linear, our work-tracking platform.

Platforms you will own include:

• Claude (Enterprise, Claude Code, Cowork, Claude Design)
• ChatGPT Enterprise
• OpenAI API and Codex
• ChatGPT dots
• Grok and Grok bots
• Cursor
• Gemini
• Connectors, MCP servers, and agents built on top of them

Qualifications

• 3+ years in SRE, DevOps, IT systems administration, or platform engineering
• Hands-on administration of SaaS platforms at enterprise scale, including SSO and SCIM with Okta or a similar identity provider
• Scripting in Python, TypeScript, or Bash, and experience calling REST admin APIs
• Working knowledge of GitHub org administration, GitHub Actions, and OIDC
• Hands-on AWS experience (ECS, RDS, S3, Lambda, IAM, Secrets Manager) and Terraform
• Daily use of LLM tools such as Claude, ChatGPT, or Cursor, and an understanding of prompts, context, tokens, models, and agents
• Clear written communication and patience supporting non-technical users
• Sound judgment about data security, credentials, and cost

Requirements

• Platform administration
• Manage the seat lifecycle for each AI platform: provisioning, deprovisioning, license true-ups, and reclaiming unused seats
• Own identity integration with Okta: SSO, SCIM, access groups, and the ESS request workflow
• Configure workspace, org, and project settings, including model access, data retention, connectors, and plugins
• Administer AI code review and agent tooling across GitHub orgs, such as Codex AutoPR, Cursor Bugbot, and Claude Code
• Track vendor releases and roll out new models and features with clear communication to users
• Administer Linear, including workspace settings, integrations, and testing and rolling out AI features such as Linear Loops

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement