[Hiring] AI Learning Manager @Kroll

Role Description

Deliver AI learning, adoption, and enablement activities that help employees build practical capability, apply learning in their day-to-day work, and successfully adopt approved AI tools and workflows.

The AI Learning Manager is responsible for the operational delivery and execution of AI learning and enablement activities across Kroll.

Working under the direction of the AI Learning and Enablement Lead, this role supports the rollout of:

• Learning pathways
• Workshops
• Office hours
• Champion activities
• Communications
• Adoption programmes

The role focuses on:

• Execution
• Facilitation
• Learner support
• Stakeholder engagement
• Adoption reinforcement

It ensures that AI learning moves beyond content consumption and becomes embedded into workflows, habits, and day-to-day ways of working.

Qualifications

• Experience in learning and development, learning operations, programme delivery, talent development, onboarding, or workforce enablement.
• Experience coordinating and delivering learning programmes within a global or matrixed organisation.
• Strong facilitation, communication, and stakeholder engagement skills.
• Experience supporting learning events, workshops, office hours, or capability-building programmes.
• Strong programme coordination, organisation, and project management skills.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Strong learner-focus and commitment to delivering a high-quality participant experience.
• Ability to work through ambiguity while maintaining structure and execution discipline.
• Comfort working with learning data, reporting, feedback, and programme metrics.
• Strong collaboration skills and ability to build effective working relationships across business and support functions.

Requirements

• Experience supporting technology, digital, transformation, or AI-related learning programmes.
• Experience facilitating virtual and in-person learning experiences.
• Experience working with learning management systems and digital learning platforms.
• Experience supporting communities of practice, champion networks, or peer learning programmes.
• Experience working in professional services, consulting, financial services, or other knowledge-based organisations.
• Experience supporting change management, adoption, or organisational transformation initiatives.
• Experience creating learner communications, job aids, facilitation materials, or learning resources.

Company Description