[Hiring] AI Automation and Operations Coordinator @Hunt St

Role Description

Our client is seeking an AI Automation and Operations Coordinator to identify and implement opportunities to improve business efficiency through AI, automation, and better systems. The role combines hands-on AI implementation with process improvement and day-to-day administration. The successful candidate will:

• Map existing workflows, identify opportunities to reduce manual work, build practical automations, and support routine administrative tasks.

Key Responsibilities

• AI and Systems Support
  • Map existing business processes and workflows to identify inefficiencies and opportunities for improvement.
  • Assess where AI tools and automation can reduce manual work, improve accuracy, and streamline operations.
  • Design, build, test, and implement automated workflows across business systems.
  • Integrate software platforms and improve how information moves between systems.
  • Identify repetitive administrative tasks suitable for automation.
  • Document workflows, systems, and standard operating procedures.
  • Monitor implemented automations, troubleshoot issues, and refine workflows.
  • Work with stakeholders to understand operational challenges and deliver practical solutions.
  • Evaluate AI tools and emerging technologies that could improve business performance.
• Administrative Support
  • Provide day-to-day administrative support to management and project teams.
  • Assist with timesheets, labour forecasting and resource planning.
  • Process supplier invoices and assist with accounts payable and receivable.
  • Support purchasing, procurement and supplier administration.
  • Maintain accurate project, employee and company records.
  • Assist with project documentation, reporting and coordination.
  • Support employee onboarding and compliance administration.
  • Follow up outstanding actions and coordinate internal communications.

Tech Stack

• Claude: Projects, Skills, connectors, and API.
• Simpro: Operational and business management workflows.
• Xero: Accounting and financial administration.
• Fieldwire: Project and field coordination.
• SharePoint: Document management and information sharing.
• Monday.com: Project management, task tracking, and workflow coordination.
• n8n/Zapier: Workflow automation and system integrations.

Qualifications

• Advanced, hands-on AI capability, with a proven track record of building and deploying AI solutions that a business uses every day.
• Strong Claude experience: building with Projects, Skills, connectors (MCP) or the API, not just using it as a chat tool.
• Ability to build, not just configure. Comfortable with APIs, webhooks, multi-step automations and basic scripting (Python or JavaScript) where needed.
• Experience mapping business processes and identifying automation opportunities.
• Familiarity with automation platforms such as Zapier, Make, n8n or Microsoft Power Automate.
• Experience in business administration or operations support.
• Strong Microsoft 365 skills, particularly Excel and SharePoint.
• Strong analytical and problem-solving skills.
• Ability to document processes clearly and explain technical solutions to non-technical stakeholders.
• Exceptional written and verbal English communication skills.
• Organised, proactive, and capable of managing projects independently.

Highly Regarded

• Experience integrating multiple business applications and systems.
• Familiarity with AI assistants, large language models, and AI-powered workflow tools.
• Experience with APIs, webhooks, and no-code or low-code platforms.
• Experience implementing automations across administration, finance, sales, marketing, or customer service.
• Experience creating SOPs, workflow diagrams, and process documentation.
• Previous experience supporting Australian businesses.

What Success Looks Like

• Existing workflows are clearly mapped and documented.
• Inefficient and repetitive processes are identified and prioritised.
• Practical AI and automation solutions are implemented successfully.
• Manual workload, errors, and unnecessary steps are reduced.
• Business systems work together more efficiently.
• Automations are documented, reliable, and maintainable.
• The business gains measurable efficiency improvements without adding unnecessary complexity.

Work Arrangement & Expectations

• This is a remote role that will be set up as an independent contractor engagement.
• To ensure alignment and transparency, successful candidates will be expected to:
  • Disclose any existing ongoing roles or client work.
  • Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).