[Hiring] AI and Operations Analyst @Integrity National Corporation

Role Description

Integrity is seeking a highly resourceful and results-driven AI & Operations Analyst to support business operations, solution development, and process automation initiatives across the organization. This is a hands-on, cross-functional role focused on applying artificial intelligence, automation, data analysis, and operational planning to solve real-world business challenges.

The ideal candidate is a self-starter who thrives in ambiguity, learns quickly, and enjoys turning complex business requirements into practical AI-powered solutions. You will work on initiatives ranging from AI agents and workflow automation to operational planning, scope-of-work analysis, workforce design, and pre-RFP support. Success in this role requires curiosity, accountability, strong problem-solving abilities, and the ability to execute with minimal supervision.

Key Responsibilities

• AI Agents & Workflow Automation
  • Design, build, and deploy AI agents and automated workflows that eliminate repetitive manual tasks.
  • Leverage tools such as ChatGPT, Claude, Gemini, Copilot, and other AI platforms to improve operational efficiency.
  • Identify opportunities to automate business processes across operations, recruiting, administration, and support functions.
  • Integrate AI solutions into practical business workflows that deliver measurable value.
• Pre-RFP & Opportunity Analysis
  • Analyze scopes of work, customer requirements, facility information, and bid-related documents.
  • Develop AI-assisted processes to extract, organize, and summarize critical information from large document sets.
  • Support leadership with actionable insights that accelerate opportunity evaluation and solution development.
  • Create structured outputs and documentation that improve decision-making during early-stage business opportunities.
• Operational Planning & Workforce Design
  • Utilize AI to transform scopes of work, staffing requirements, and facility information into operational plans.
  • Assist in developing staffing models, labor plans, task assignments, and service schedules.
  • Create cleaner routes, workload distribution plans, and operational recommendations based on customer requirements and facility layouts.
  • Support the development of standardized operating procedures and workforce deployment strategies.
• Job Profiles & Operational Documentation
  • Generate position descriptions, task lists, training materials, and operating guidelines using AI tools.
  • Translate customer requirements into clear operational instructions for frontline teams.
  • Assist in creating scalable templates and documentation that can be reused across accounts and projects.
  • Standardize operational content to improve consistency and efficiency.
• Data Analysis & Business Support
  • Analyze operational data to identify trends, risks, and opportunities for improvement.
  • Build reports, dashboards, trackers, and models using Excel, Power BI, and other analytical tools.
  • Conduct research and synthesize findings into concise recommendations and executive summaries.
  • Support special projects as organizational priorities evolve.

Qualifications

• Proven experience building AI-powered workflows, automations, or business solutions.
• Strong understanding of generative AI platforms, prompt engineering, AI agents, and business process automation.
• Experience using tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, Zapier, Make, Power Automate, or similar platforms.
• Strong Excel skills including formulas, pivot tables, data analysis, and reporting.
• Experience with Power BI or other visualization tools is preferred.
• Ability to analyze complex documents and convert information into practical business outputs.
• Strong research, analytical, and critical-thinking skills.
• Excellent written and verbal English communication skills.
• Ability to manage multiple projects and shifting priorities simultaneously.
• Comfortable working independently in a fast-paced, entrepreneurial environment.

Requirements

• 1–4 years of experience in AI, operations, business analysis, process improvement, automation, data analysis, or related fields.
• Degree is preferred but not required. Demonstrated capability, practical experience, and problem-solving ability are valued more than formal credentials.
• Experience supporting operations, facilities management, workforce planning, process optimization, or service-based organizations is a plus.

Success Profile

• Thinks like a builder and problem solver.
• Uses AI to create business solutions rather than simply generate content.
• Can take an unstructured scope of work and transform it into actionable operational plans.
• Learns quickly and adapts to changing business needs.
• Takes initiative and drives projects forward without continuous supervision.
• Communicates clearly with both technical and non-technical stakeholders.
• Enjoys identifying inefficiencies and developing better ways of working.

Benefits

• This role offers a unique opportunity to work at the intersection of AI, operations, automation, and business transformation.
• You will help shape how the company leverages emerging technologies to improve efficiency, support growth, and create innovative solutions across multiple aspects of the business.
• Employees who thrive in this role are naturally curious, highly adaptable, and excited about using technology to solve practical operational challenges.