[Hiring] AI Agent Engineer @UNIQA Group Services

Role Description

We are looking for an AI Agent Engineer to translate identified AI and automation opportunities into working, production-grade solutions. Use cases have been defined at a high level; the next step is to build them — which requires deeper understanding of each process than what is captured today.

This is a stakeholder-facing engineering role. You will spend time directly with the colleagues who execute the work — claims handlers, underwriters, operations specialists, back-office teams — because that is where the real specification lives. The quality of those engagements will directly shape the quality of what you ship.

Contract duration: Permanent

Schedule: Full-time (8 hrs/day, Monday to Friday)

Your responsibilities

• Run structured working sessions with end users to understand how the work is actually performed today, including exceptions, manual workarounds, and tacit decision rules.
• Translate that understanding into engineerable specifications — process steps, decision criteria, data sources, edge cases, success metrics.
• Build prototypes and proofs of concept, demo them back to the same end users, iterate.
• Implement AI use cases such as:
  • Data extraction from documents (PDFs)
  • Automated form filling
  • Case classification and routing
  • Decision support
  • Document summarization and transformation
• Integrate AI solutions with internal systems via APIs.
• Bring successful prototypes to production — scalable, observable, continuously evaluated, and maintainable.

Qualifications

• Eliciting detailed requirements directly from end users through structured working sessions, and documenting outcomes in a form engineering teams can build upon.
• Prompt, Context, and Harness Engineering.
• MCP / Agent-to-Agent concepts.
• Python and microservices.
• Cloud (AWS / Azure).
• API integration experience.
• Software engineering fundamentals and TDD.
• Evaluation discipline for non-deterministic systems — golden datasets, regression on prompt changes, observability for latency, cost, and quality.
• Fluent in English (written and spoken).

Requirements

• Pragmatic and outcome-focused — quick wins over theory.
• Treat time spent with end users as engineering work, not overhead.
• Fluent across engineering, business, and end-user contexts; can hold technical depth without losing the user's perspective.
• Clear, respectful communicator; able to explain technical concepts to non-technical end users and to incorporate their feedback constructively.
• Strong ownership combined with an experimentation mindset.
• Work within regulated-data constraints — GDPR, PII handling, model governance, no-train clauses.

Desirable skills (Nice to have)

• Knowledge of the Insurance domain.
• German language skills.

Benefits

• Very stable work environment, as part of a large Insurance Multinational Group.
• Flexible work program, respecting your own private time.
• Attractive remuneration package.
• Lunch tickets.
• Special Days vouchers (Women’s Day, Children's Day, Christmas, Easter).
• Private pension and private health insurance contribution.
• Time off when holidays fall on a weekend (up to 3 days/year).
• Exchange of experience and training with international professionals, as a premise for personal development.
• Team building events.