[Hiring] AI Adoption & Organizational Change Consultant @Centric Consulting LLC

Role Description

As a Consultant, AI Adoption & Organizational Change, you will help drive meaningful and lasting business impact by:

• Supporting organizational change management and adoption activities for AI-enabled technologies, digital products, automation solutions, and digital transformation initiatives.
• Developing and executing communication and engagement strategies that build awareness, enthusiasm, and adoption of new tools and ways of working.
• Creating impactful employee-facing content, including communications, training materials, job aids, user guides, learning resources, and success stories.
• Partnering with business stakeholders, project teams, and end users to identify adoption challenges and implement solutions that improve the employee experience.
• Helping cultivate AI literacy by promoting practical use cases, responsible AI practices, and confidence in the use of AI-enabled tools.
• Facilitating workshops, training sessions, stakeholder meetings, and change readiness activities.
• Collecting and analyzing employee feedback, adoption metrics, and engagement data to identify trends and recommend improvements.
• Contributing to project deliverables, presentations, adoption dashboards, and executive-ready reporting.
• Collaborating with multidisciplinary teams to ensure people-focused strategies are integrated into transformation efforts.
• Supporting the delivery of exceptional client experiences while building your consulting, change management, and AI adoption expertise.

Qualifications

• 2-3 years of experience in Organizational Change Management, communications, training, human resources, learning and development, employee engagement, or a related field.
• Bachelor's degree in Human Resources, Communications, Organizational Development, Business Administration, Psychology, Education, Information Systems, or a related field required.
• Experience supporting technology implementations, enterprise transformations, digital workplace initiatives, AI adoption, or business process improvement efforts.
• Strong written and verbal communication skills with experience creating engaging content for diverse audiences.
• Demonstrated experience using generative AI tools such as Microsoft Copilot, ChatGPT, Gemini, or similar technologies.
• Proficiency with Microsoft 365 applications, including PowerPoint, Word, Teams, and Outlook.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work effectively both independently and as part of a team.

Requirements

• Experience supporting employee adoption of digital products, workplace technologies, or automation solutions.
• Familiarity with organizational change management methodologies and adoption frameworks.
• Experience creating training materials, learning assets, or user enablement resources.
• Experience measuring adoption, utilization, engagement, or employee experience metrics.
• Knowledge of AI literacy concepts, prompt engineering, or responsible AI practices.
• Previous consulting, project-based, or client-facing experience.

Benefits

• Competitive compensation.
• Comprehensive and well-rounded benefits package for full-time employees, including health coverage, wellness programs, and 401K company match.
• Self-managed PTO and unique incentives that celebrate accomplishments.
• Remote and hybrid work options.
• Professional development opportunities.