[Hiring] Zoho Specialist @H & H Solar LLC

Role Description

The Zoho Specialist will be responsible for administering, developing, and optimizing the company's technology platforms, with a primary focus on Zoho CRM and Zoho FSM, as well as other modules within the Zoho suite. This position combines the responsibilities of a developer, IT administrator, and digital process consultant, ensuring that technology tools support the company's strategic goals and operational efficiency.

Core Responsibilities

• Zoho Administration & Development
  • Configure, customize, and manage Zoho CRM, Zoho FSM, and other Zoho modules.
  • Develop custom functions using Deluge, APIs, and automation workflows.
  • Create reports, dashboards, and performance metrics aligned with company objectives.
  • Ensure seamless integration between Zoho and other business applications.
• IT Support & Troubleshooting
  • Address and resolve hardware, software, and network-related issues.
  • Maintain system security and ensure all IT systems remain up to date.
  • Monitor and optimize the performance of computers, systems, and digital platforms.
• Digital Project Management
  • Analyze internal processes and recommend improvements through Zoho and other technology solutions.
  • Lead the implementation of new applications and system modules.
  • Train employees on the proper use of Zoho and other digital tools.
• Innovation & Optimization
  • Research and evaluate emerging technologies that can enhance company productivity.
  • Automate repetitive processes to maximize efficiency.
  • Recommend improvements to the organization's technology infrastructure.

Qualifications

• 3+ years of experience working with Zoho CRM, Zoho FSM, or other Zoho modules.
• Experience in programming, including Deluge, JavaScript, Python, and APIs.
• Previous experience in technical support and IT systems administration.

Requirements

• Strong problem-solving skills for complex issues.
• Analytical thinking and results-oriented mindset.
• Excellent communication skills and the ability to train and support others.
• Ability to work both independently and as part of a team.
• Capability to manage multiple projects simultaneously.
• Strong interpersonal and relationship-building skills.
• Proficiency in mathematics, statistics, and data analysis.
• Excellent planning and organizational abilities.
• Customer and service-oriented approach.
• Ability to prioritize effectively and handle multiple tasks.

Physical Requirements

• Ability to remain seated and work at a computer for extended periods.
• Perform repetitive hand and finger movements while using a keyboard, mouse, and other electronic devices.
• Maintain visual focus on computer screens and technological equipment for prolonged periods.
• Have an appropriate home workspace that supports ergonomic and safe working conditions.
• Occasionally lift or move light technology equipment (e.g., laptop computers, accessories, or peripherals).

*Position Remote