[Hiring] Workplace Technology Engineer @Primer.io

Role Description

This role involves designing and implementing workplace technology solutions tailored to the needs of our employees, focused on enhancing productivity and collaboration.

• Support and improve a broad SaaS environment, including identity and access management, device management, collaboration tools, and internal workflows.
• Lead and contribute to initiatives that improve employee productivity through process and tooling, working closely with cross-functional teams and internal stakeholders.
• Maintain reliable and resilient technology services, supporting the development and upkeep of business continuity plans to ensure smooth operations during any disruptions.
• Develop specialised technical expertise in workplace technologies, including collaboration and productivity tools, security, endpoint management, and end-user computing.
• Partner closely with Engineering, Security, People, and Finance to deliver solutions that align with how teams work.
• Improve operational maturity and tooling decisions through clearer documentation, better monitoring and metrics, and informed evaluation and procurement of platforms.
• Offer expert support, guidance and troubleshooting for technical issues across our supported platforms.

Our current tech stack: Google Workspace, Jira, Iru/Intune, Slack, MacOs and a few more.

Qualifications

• Experience supporting and administering modern, cloud-first SaaS environments.
• Broad knowledge of IT systems, including email, file storage, networking, identity management, and device management.
• Proficiency in diagnosing and troubleshooting web-based applications.
• Understanding of data security principles and identity management best practices.
• Comfortable working across identity, endpoints, networking fundamentals, email, and file storage.
• Strong troubleshooting skills, particularly for web-based and distributed systems.
• Excellent documentation abilities, with a desire to share knowledge and mentor others, grounded in a solid understanding of security fundamentals around identity, access, and data protection.

Requirements

• You enjoy working in an office-setting, we are remote-first and always will be!
• You are not comfortable with shifting context and navigating ambiguity.
• You don’t enjoy testing your code, we have no testers or QA’s here at Primer.

Benefits

• We are fully remote and globally distributed; and have been since day one.
• Competitive share options.
• Uncapped holiday, with 25 days minimum to be taken.
• Co-working space access.
• Workations & Company Retreat.
• The best equipment for your role.
• £500 towards your home office setup.
• Generous learning budget.
• Private Medical Insurance.
• A broad set of additional perks and benefits (depending on location).