[Hiring] Workers Compensation Quality Performance Lead @Gallagher

Role Description

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Ideal candidates will have Lead or Supervisory experience in Workers' Compensation, jurisdictional knowledge and expertise in any location. Open to all other jurisdictions. Remote 100%.

Qualifications

• Claims Background: 7-10 years experience working with Worker's Compensation claims-seeking medical AND indemnity experience
• Previous auditing experience
• Strong process management and direct leadership skills
• Ability to professionally interact with all levels of claims management

Requirements

• High School Diploma
• Minimum of 7 years related Worker's Compensation claims experience. Captive experience is preferred.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...