[Hiring] Workers Compensation Consultant - Level 1 @Sedgwick

Role Description

We’re hiring Workers’ Compensation Consultants! If you have experience handling Workers Compensation claims across Canadian jurisdictions—or background in absence management, leave administration, STD/LTD adjudication—we’d love to have you on our team.

Ideal candidates will bring:

• Paralegal expertise for handling claims, appeals, and compliance matters
• Strong knowledge of workers’ compensation legislation and health & safety standards
• Proven ability to manage complex claims processes and collaborate with stakeholders
• Experience in HR leave programs, disability case management, and policy interpretation

If you are passionate about supporting colleagues through challenging times and ensuring compliance, we want to hear from you!

PRIMARY PURPOSE: To analyze reported less complex workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
• Communicates claim action/processing with claimant, client and appropriate medical contact.
• Ensures claim files are properly documented and claims coding is correct.
• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
• Maintains professional client relationships.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications

• High school diploma required.
• One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.
• Excellent oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Requirements

• Salary Range: $30,000 - $45,000 annually
• Compensation is determined based on experience, qualifications, and internal equity.
• Sedgwick is committed to transparent and equitable pay practices.

Benefits

• Inclusive, barrier-free recruitment and selection processes.
• Equal Opportunity Employer.