[Hiring] Workers Compensation Claims Trainee @Gallagher

Role Description

Are you a recent college graduate looking for a long-term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges? The INVEST Program Guardian Pathway is a 6-month paid, fully remote, entry-level immersive learning experience, designed for recent college graduates to gain real-world exposure, personalized coaching and mentorship, and a clear, long-term career path in one of U.S. best industries.

Program Highlights

• 6-months, paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience
• Interactive sessions, one-on-one mentorship, collaborative projects, exposure to a wide variety of industries, clients, and knowledge material
• Fully paid licensing and advance education opportunities
• Career progression post-graduation into claims resolution manager roles and beyond

Key Details

• Starting salary: $64,800 USD (California only) / $60,000 USD (all other states)
• Start date: January 2027
• PTO blackout: Due to the structured nature of the training program, we will likely not be able to support any PTO requests for the first 8 weeks of the program.

How you'll make an impact

Over the course of this 6-month program, you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion.

• Participate in Structured Learning: Engage in instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations.
• Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims.
• Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios.
• Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career.
• Collaborate and Network: Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization.
• Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3 of the program.
• Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision.
• Claims Analysis and Learning: Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials.
• Stakeholder Communication: Engage in professional communication and strategy development with clients and provide support and empathy to the injured employees.
• Client Service Instructions & Carrier Guidelines: Learn how to interpret and apply client service instructions and carrier guidelines.
• Reserving Acumen: Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes.

Qualifications

• Bachelor’s degree or 4-year degree from an accredited institution preferred.
• 3.5 or higher GPA preferred.

Requirements

• Active listening skills
• Problem-solving mindset
• Adaptable to changes in procedures and technology
• Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT)
• Strong verbal and written communication skills
• Strong time management and ability to multi-task
• Detail-oriented
• Curious, learning-focused mindset

Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact