[Hiring] Workday System Administrator @Accurate Background

Role Description

The Workday System Administrator serves as the overall system owner for the organization’s Workday platform, responsible for ensuring system integrity, security, availability, and performance. This role operates in close partnership with the HRIS team, who manage stakeholder engagement and functional configuration, while this position focuses on the technical backbone of Workday.

This individual plays a critical role in managing integrations, overseeing security administration, supporting system releases, and ensuring the platform operates efficiently and securely across all modules.

Responsibilities

• Platform Ownership & Operations
  • Serve as the primary owner of the Workday system, ensuring overall system health, stability, and performance.
  • Monitor system availability, troubleshoot issues, and coordinate resolution of system outages or disruptions.
  • Maintain system governance standards, documentation, and audit readiness.
• Integrations
  • Own and manage all Workday integrations (inbound/outbound), including monitoring, troubleshooting, and optimization.
  • Partner with internal IT teams and third-party vendors to ensure integration reliability and data integrity.
  • Maintain integration documentation and data flow diagrams.
• Security & Governance
  • Design, implement, and maintain Workday security framework (roles, domains, business process security policies).
  • Conduct regular security audits and access reviews.
  • Partner with TechOps and Security teams to ensure secure authentication, authorization, and access lifecycle management.
• Change Control, Documentation & Support
  • Partner with internal stakeholders to execute formal change control processes for integrations, security updates, and system-level changes, including impact assessment, testing, approval, and deployment.
  • Establish and maintain post-go-live technical support processes, including incident management, escalation paths, and operational runbooks.
  • Adhere to defined SLAs for Workday-related support and provide regular reporting on service desk performance, trends, and resolution metrics using Jira.
  • Create and maintain technical documentation as required byproduct of all work, ensuring integrations, configurations, and operational procedures are clearly documented and kept current.
  • Lead weekly Workday sync meetings with Finance and HRIS.
• Release Management & Feature Enablement
  • Partner with HRIS to evaluate, plan, and deploy Workday bi-annual releases and feature updates.
  • Develop and publish clear, user-friendly release notes.
• Partnership with HRIS
  • Collaborate closely with HRIS to align priorities, system enhancements, and roadmap planning.
  • Provide technical guidance on feasibility, system impacts, and best practices.
  • Support HRIS during configuration changes by ensuring alignment with system architecture and standards.

Qualifications

• 4–5+ years of experience supporting Workday in a technical or IT systems administration role.
• Hands-on experience with Workday integrations, including Core Connectors, EIBs, and REST/SOAP APIs.
• Experience with tenant management, release coordination, and Workday security administration.
• Proven ability to operate independently, manage competing priorities, and drive work to completion.
• Experience working with third-party implementation or support partners.
• Working knowledge of enterprise SSO and identity/access management practices.

Preferred Qualifications

• Direct experience as a technical contributor on Workday implementation.
• Workday Pro Certification (Integration and/or Security).
• Experience building operational processes within maturing or newly formed teams.
• Familiarity with Agile or hybrid delivery models using Jira and Confluence.

Requirements

• This role reports to the Senior Manager, Business Applications (IT) and partners closely with HR, Finance, and external implementation consulting teams.
• The annual base salary for this position ranges from $82,500 - $110,000.
• This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan.
• The Company offers a full range of benefits, including medical, dental, and 401k.

Benefits

• Fun, fast-paced environment with lots of room for growth.
• Commitment to diversity, ensuring everyone has a complete sense of belonging.
• Guiding principles: Take Ownership, Be Open, Stay Curious, Work as One.

Equal Opportunities

Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

This posting is open for U.S.-based candidates who currently reside in the following states: CA, CO, FL, GA, IL, MD, MN, NC, NY, OH, OK, PA, TN, TX, VA, WA, WV.

For Court Runner opportunities, candidates may also reside in: AZ, DE, KY, MI, NH, NV.