[Hiring] Workday PSA Architect @Aon Corporation

Role Description

We are seeking an experienced Workday Professional Services Automation (PSA) Architect to implement the strategy, roadmap, architecture, and ongoing evolution of our enterprise Workday PSA platform. Serving as both design authority and hands-on technical lead, the PSA Architect will translate complex finance and operational requirements into scalable solutions spanning:

• Project and contract setup
• Time and expense capture
• Resource and utilization management
• Customer accounts
• Billing and invoicing
• Revenue recognition
• Accounts receivable and collections

Partnering closely with Finance, Operations, Technology, and regional collaborators, this role will lead major PSA initiatives from discovery through implementation, stabilization, and ongoing support in a global, matrixed environment.

What the day will look like

• Implement the vision, roadmap, governance, and lifecycle management of Workday PSA, aligning platform capabilities with global finance, order-to-cash, project delivery, and operational priorities.
• Serve as the enterprise design authority for Workday PSA.
• Lead solution architecture across:
  • Projects
  • Project Billing
  • Customer Contracts
  • Customer Accounts
  • Time Tracking
  • Expenses
  • Revenue Management
  • Accounts Receivable
  • Collections
• Lead technical solutioning for major PSA initiatives from discovery and process design through configuration, testing, deployment, hypercare, and transition to steady state support.
• Translate complex business requirements into scalable Workday configurations, business processes, security designs, integrations, and operating procedures.
• Architect end-to-end professional services processes that support:
  • Project, contract, customer, and worktag setup
  • Time and expense capture, approval, and corrections
  • Billing schedules, billable transactions, invoice creation, adjustments, and special handling
  • Revenue schedules, revenue recognition, intercompany activity, and accounting alignment
  • Accounts receivable, cash application, collections, write-offs, and customer account management
  • Utilization, project performance, margin, operational, and financial reporting
• Define architectural standards and guardrails for configuration, business processes, calculated fields, custom validations, reporting, security, and data governance.
• Partner with Workday Financials and HCM architects to ensure PSA designs align with the broader Workday platform.
• Architect and oversee integrations between Workday PSA and adjacent platforms.
• Own data integrity and control design across various data types.
• Support the Workday security build.
• Lead reporting and analytics architecture using Workday report writing, calculated fields, dashboards, worksheets, and downstream data platforms.
• Evaluate Workday releases and new PSA capabilities.
• Provide support for complex production issues, root-cause analysis, defect resolution, and business critical support.
• Partner with application management service providers, implementation partners, and internal teams.
• Support training, change management, and adoption.
• Provide architecture reviews and design guidance across concurrent initiatives.

How this opportunity is different

• This role goes well beyond maintaining current tools.
• Shape the future of a strategic enterprise platform that connects project delivery, time, billing, revenue, receivables, and financial reporting in one integrated operating model.
• Balance global standards with regional and business requirements.
• Play a central role in finance and operations transformation.
• Operate with a high degree of autonomy and ownership in a fast paced, matrixed environment.
• Influence platform strategy, sequencing, and investment decisions.

Qualifications

• Extensive hands-on experience architecting, configuring, and supporting Workday PSA and related Workday Financials capabilities.
• 7+ years of demonstrated experience with enterprise financial systems or professional services technology.
• Deep functional knowledge of Workday Projects, Project Billing, Customer Contracts, Customer Accounts, Revenue Management, Time Tracking, Expenses, Accounts Receivable, Collections, and related accounting processes.
• Demonstrated success designing scalable global solutions for project-to-cash or order-to-cash processes.
• Strong Workday configuration expertise.
• Solid understanding of financial controls, data governance, reconciliation, auditability, and segregation of duties.
• Experience leading testing strategy and execution.
• Experience working with implementation partners and application management service providers.
• Good sense of ownership and accountability.
• Solid ability to translate business needs into technical builds.
• Demonstrable ability to lead and influence multi-functional, global initiatives.
• Ability to build trusted partnerships with various collaborators.
• Ability to manage multiple priorities and resolve design conflicts.
• Experience mentoring team members.
• Bachelor's degree in Information Systems, Computer Science, Business, Finance, Accounting, or a related field.
• Ability to connect PSA technology decisions to business outcomes.
• Experience defining platform roadmaps, governance models, architecture principles, and release strategies.
• Strategic, systems thinking attitude with strong architecture capabilities.
• Curiosity about emerging Workday capabilities.
• Comfort operating in an environment passionate about delivering clear results.
• Workday Pro Financials certification preferred.
• Advanced knowledge of professional services, project accounting, order-to-cash, billing, revenue recognition, and accounts receivable processes preferred.
• Experience with global Workday deployments and complex matrixed organizations strongly preferred.
• Demonstrated dedication to continuous learning.

Requirements

• For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
• Aon is not accepting unsolicited resumes from search firms for this position.
• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Benefits

• Comprehensive package of benefits for full-time and regular part-time colleagues, including:
• 401(k) savings plan with employer contributions
• Employee stock purchase plan
• Medical, dental and vision insurance
• Paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• Paid sick leave as provided under state and local paid sick leave laws
• Short-term disability and optional long-term disability
• Health savings account
• Employee and dependent life insurance and supplemental life and AD&D insurance
• Optional personal insurance policies
• Adoption assistance
• Tuition assistance
• Commuter benefits
• Employee assistance program

Company Description

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one engaged team, and we are passionate about helping our colleagues and clients succeed.